Criswell Collision Center
Our 44,000 sf collision repair facility services clients in the Maryland, metro area. We are manufacturer certified by Audi, Porsche, Tesla, Ford, Subaru, Fiat, Chrysler, Nissan, Hyundai, Cadillac, Acura and Honda. Criswell Collision Center is one of the only shops in the area equipped to properly repair aluminum vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Delay of Hyundai getting parts to Criswell, but I was kept updated on postponements .
Likely to Recommend - 5.0/5.0 -
Quality of work is great. Communication needs major improvements
Repair Quality - 5.0/5.0 -
Work looks excellent
Customer Service - 5.0/5.0 -
The staff was NOT proactive in communicating, but when I called they were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Or 11, on the scale of 1 to 10!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Amazing work, every time
Repair Quality - 5.0/5.0 -
We’ve taken our Teslas to Criswell Collision a couple of times now, and after our first experience, they quickly became our go-to for any repairs. Their customer service is outstanding. They keep you updated throughout the process, send pictures of the progress, and always call before doing anything that could result in an additional cost. They explain the charges clearly and get your approval before moving forward, so there are never any surprises. They’ve also been able to get us in much sooner than other places we’ve contacted, and the quality of their work has been excellent every time. I wouldn’t take my Tesla anywhere else. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication throughout the repair process.
Customer Service - 5.0/5.0 -
Very proactive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are freaking awesome. You didn’t rush….you took your time. Patience is the key. Thank you guys so much and god bless each and everyone of you.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Very professional, with very good communication throughout. Super responsive to an issue with a finicky taillight after pickup.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great service and feedback - highly recommend.