Criswell Collision Center

4.8 (4,415reviews)
96%
181 Defense Hwy,  Annapolis,  MD  21401
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Shop AssistantSparkles

Our 44,000 sf collision repair facility services clients in the Maryland, metro area. We are manufacturer certified by Audi, Porsche, Tesla, Ford, Subaru, Fiat, Chrysler, Nissan, Hyundai, Cadillac, Acura and Honda. Criswell Collision Center is one of the only shops in the area equipped to properly repair aluminum vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Honda
I-Car
Jeep
Nissan
Nissan GTR
Ram
Subaru
Tesla
Volkswagen

Reviews (4,415)

Likely to Recommend

Only place I would take my car

Repair Quality

Work was amazing. Thank you!

Customer Service

From the day I dropped my car off to when I picked it up the customer service was incredible. The team communicated with me on a regular basis and listened to all my concerns about getting the car repaired

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They were great. So friendly and informative

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Of course!

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Everything was perfect

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Kind, friendly and considerate service

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The shop does great work

Repair Quality

The repair was beautifully done and my vehicle looked brand new.

Customer Service

The personnel were great, friendly, respectful and helpful

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Ray and Harlee provided excellent customer service

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If you want it done well…start and stop at Criswell.

Repair Quality

I specifically to my vehicle to Criswell Collision Center because the work they do is exceptional. I own a 2015 Audi Q7 and work diligently to keep it in pristine condition despite its hardworking role in our family. Criswell is focused on the small details…and the little things make a big difference.

Customer Service

The staff as usual was outstanding. Harley, Tanya, and Tristan led. The way but they all make it work.

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Great staff but the part started falling off the car within a day so went back today to have it re attached. hope it holds up.

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Sorry but it took way too long, about 6 weeks, not enough communication and most concerning they let my charge get down to 1%; that’s pretty bad and if I didn’t notice it at 4% the night before, it would have gone to 0% which for a Tesla authorized dealer, that’s Not Good

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I was more than satisfied, the detailing of the car was over and above what I expected. THANK YOU

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Based on my experience I would highly recommend!!!

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The professionalism and kindness shown to me during a difficult time (wife home with two broken ankles) was phenomenal! I would personally like to recognize Ray Bloxom and Stephanie Redolf for their outstanding customer service.

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Criswell did an outstanding job replacing my hood after a tree branch fell on it. Excellent communication. Stephanie made a difference. She is so nice! Would definitely take my car there for any repairs. Reasonably priced. Certified Subaru repair place. Friends say my new hood looks amazing.

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