Criswell Collision Center

4.8 (4,439reviews)
96%
181 Defense Hwy,  Annapolis,  MD  21401
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Shop AssistantSparkles

Our 44,000 sf collision repair facility services clients in the Maryland, metro area. We are manufacturer certified by Audi, Porsche, Tesla, Ford, Subaru, Fiat, Chrysler, Nissan, Hyundai, Cadillac, Acura and Honda. Criswell Collision Center is one of the only shops in the area equipped to properly repair aluminum vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,439)

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Very happy with entire experience- polite helpful considerate staff!

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Very happy with whole experience

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Professional and friendly…loved the teams handling of my car and the process was easy.

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Repair Quality

The seems from the new trunk lid are noticeably wider on the right side of my trunk lid compared to the left. Trying to find time to reach out to se eif this is an easy fix

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They are at the top of my list for recommendation to my friends and family

Repair Quality

I'm super excited to get my Tesla back in tip top shape they did an amazing job on the repairs

Customer Service

Customer services was always nice and friendly and give detail info on my car

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Repair Quality

Looks great!

Customer Service

Kurt Thompson provided very good customer service as usual. Well deserved retirement.

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The only place I recommend!

Repair Quality

The best in the business

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Very pleased with the attention given to my car and the extra help finding the rear tail light

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My Experience

All turned out great!

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Repair Quality

Excellent repair, I cannot even tell the 2025 Audi A6 etron was ever damaged. In fairness, I own Criswell Collision Center and damaged my own vehicle. I am always extremely impressed by the true professionals and craftsmen that always do excellent work. Keep up the great work team!

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You guys had my car for 2 weeks and I still haven’t gotten everything completed. When I showed up for pick up I ask why the wheel was not completed. The response was “oh I forgot”. There were only 2 things completed to the vehicle. I don’t want to come back to the shop as it is wildly inconvenient. On top of everything the person I was working with has yet to reach out to even attempt in making this right. I’m disappointed and frustrated. The wheel repair is clearly on the receipts given. The insurance company has already paid you guys the full amount including the work that wasn’t even completed.

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A job well done and Kevin Marvin was a pleasure to work with.

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Would definitely recommend!

Repair Quality

Criswell Collision exceeded my expectations! My repair was completed with excellence, and the staff was friendly and professional!

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