Criswell Collision Center

4.8 (4,439reviews)
96%
181 Defense Hwy,  Annapolis,  MD  21401
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Shop AssistantSparkles

Our 44,000 sf collision repair facility services clients in the Maryland, metro area. We are manufacturer certified by Audi, Porsche, Tesla, Ford, Subaru, Fiat, Chrysler, Nissan, Hyundai, Cadillac, Acura and Honda. Criswell Collision Center is one of the only shops in the area equipped to properly repair aluminum vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,439)

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My Experience

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I would certainly call their attention to the completion software updates.

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I enjoyed the daily updates on the progress of my car along with the status pictures. However, the estimated completion dates was adding additional time to my original completion date. This caused me angst.

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Very Satisfied. Thank You.

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Very helpful

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My Experience

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Would recommend in a heartbeat.

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First-class service from Stephanie at the front-desk to Curtis Smith who handled my case.

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Excellent.

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Took one week and a day longer than told, body and bumper don't line up, estimate was much more than quote given.

Customer Service

Receptionist gave constant updates but was never told the reason things were taking so long.

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I would highly recommend to folks that they use Criswell Collision.

Repair Quality

The customer service fundamentals were excellent. There was prompt attention to repair the vehicle with immediate and frequent communications on servicing the vehicle.

Customer Service

Customer service fundamentals were excellent

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It's to early for an answer just by site I'll say 7

Customer Service

Well done

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