Crivelli Chevrolet Pontiac Buick
Crivelli Collision Center is a family owned auto repair business that has been serving the community. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service and repairs were quick! My car look beautiful
Likely to Recommend - 5.0/5.0 -
Great experience
Repair Quality - 5.0/5.0 -
My car looks like new! Crivelli did a wonderful job
Customer Service - 5.0/5.0 -
Very polite and friendly would recommend them to everyone
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 2.3/5.0 -
I felt Crivelli should have taken ownership of the five extra rental car days, Saturday through Wednesday and paid Enterprise rather than hanging it on Nationwide and their insured. Estimated time was for three days Tuesday through Thursday, but I assumed it would go into Friday. But then , five days more? Really! Someone needs to be accountable. A parts issue or delivery does not lie with Nationwide or their insured. Promises made, promises broken. Big corp and big corp win and squeeze out the little guy. What goes around comes around. And it usually happens in your personal life. The last time I had the car in your garage, Jan./Feb. ? ? I wanted to have someone call me. Never came. I spoke with Austin regarding both events - no satisfaction. However, your guys do excellent work and we are pleased with the repairs. Bill and Nancy . I’ll wait to hear from you. Leave a name and a call back number if your call goes to my voicemail .
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The vehicle couldn't look nicer. Crivelli just did an excellent job. Original estimate said 3 - 4 days. Missed it by 5 more days due to parts related/delivery issues? ? ? They explained, but I had to ask. I feel bad that Nationwide's insured will be charged for the extra five days car rental. He was really a stand-up gentleman. I just don't know how the rear ender could have been avoided ? ? ?Turns out they had to replace rear bumper that wasn't on original estimate. Had to call on the fourth day to see if it was complete. They said they needed it for a couple more days which meant over the week end. Again, the work was just excellent. Nationwide's insured will get a bump in his premium, when some things were out of his control. But, I'm not in the business of car repair and I'm just learning how some things work and evolve. Bill
My Experience - 5.0/5.0 -
They did n excellent job n Austin when out of his way for me n Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m completely satisfied with the work on my car. The work was done until it was correct.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Timely response for estimate& repair. Quality work on repair. Excellent employees all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome people to deal with. Top quality work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Friendly staff
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks like it was a very well job. Well done. I was very pleased with it. Nice and clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very good job on my truck and cleaning the inside as well. What a nice job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Austin did a wonderful job and made sure I was happy throughout the process. Side note: the service order/invoice should be for the titled owner of the vehicle which should also be the named insured on the auto policy, not their spouse.
My Experience - 5.0/5.0 -
It looked brand new. Thanks so much. Appreciate how fast it was done
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I’m satisfied
Repair Quality - 2.0/5.0 -
It took too long. 18days
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with all the repairs and the assistance I got with any of my questions. The repair took much shorter than I thought it would. The staff was all very friendly.
My Experience - 5.0/5.0 -
Very nicely done! Looks like new!! Also thanks for cleaning up the car.
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Wonderful experience along with the quality of work. Highly recommend.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car matched perfectly and very clean