Crossroads Collision, Inc.

657reviews
1334 North Ohio St,  Salina,  KS  67401

In operation 43 years.

In May of 1983, Crossroads Collision, Inc opened its doors. Since that time, we have expanded our collision repair facility in Salina, KS three times, and streamlined our repair process with state of the art equipment. Our auto body repair shop utilizes three frame racks to precisely determine frame damage and accurately straighten frames when necessary. We also have two heated, down-draft paint booths with bake cycles. Our computerized painting system uses Akzo Noble Sikkens paint, which allows for a perfect match every time. We are a Direct Repair Provider (DRP) for several major insurance companies. This enables us to work directly with your insurance company to expedite the processing of the claim. Our trained estimators can complete the process quickly and accurately with the latest automated systems. We can also assist you in finding a rental car service if needed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (657)

Customers say
Overall Customer Satisfaction
Customers generally express high satisfaction with the quality of repairs and excellent customer service. Many praise the thoroughness of work, great communication, and friendly staff. The shop is often commended for its professionalism and attention to detail. However, a recurring theme in customer feedback is the longer-than-expected repair times, which some customers found frustrating. Despite this, many customers still recommend the shop highly, appreciating the quality of work even when faced with delays.
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"... time I took one of my vehicles to Crossroads and they did a perfect job both times. They carry themselves as professionals and very nice and that ..." Read more
"Very happy with the paint job, hard to believe the color was matched so exact. And the headlamps ..." Read more
"Looks brand new, like nothing ever happened"
"My GMC looks perfect. Thank you!"
"... very thorough and worked well with my insurance. My truck looked great when it was done." Read more

Likely to Recommend

Repair Quality

Long time but great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Time

Customer Service

Not enough communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything is going well looks great.

Customer Service

Great, everyone was very helpful great personality.

Returned Clean

My Experience

My car looks great! However it took almost 6 weeks to get it done. Much much longer than I ever expected.

My Experience

They were very thorough and worked well with my insurance. My truck looked great when it was done.

My Experience

My Experience

My GMC looks perfect. Thank you!

Likely to Recommend

Repair Quality

My car is perfect.

Customer Service

Returned Clean

My Experience

Only complaint, the time it took to fix the vehicle. I know for the most part it was out of your hands do th supply issues

My Experience

Good workmanship!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work, looks like a new car

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I received notice that my car was to be done on the 19th of March. 8 days later I received it.

Likely to Recommend

Some people might be alright with it. But I wasn't

Repair Quality

Where I was messaged that my Subaru would be done on the 19th of March or if not i would be called about it. Which i never heard from. Then I felt that I was getting the run around.

Customer Service

Kept telling me not sure when it would be done

Returned Clean

My Experience

Great work and communication from all there!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the second time I took one of my vehicles to Crossroads and they did a perfect job both times. They carry themselves as professionals and very nice and that is how a customer would like to be treated. In the past I took my truck to a dealership on South ninth who sells Nissans and Dodge vehicles and I had to go back three times to point out their mistakes!! They need help and maybe they could get some from Crossroads Collision!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Very likely

Repair Quality

Fantastic job

Customer Service

Returned Clean