Crouse Body Shop

4.9 (2,918reviews)
98%
279 E 250 N,  Warsaw,  IN  46582
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Shop AssistantSparkles

Family owned since 1978, 24 hour towing,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 11:00 am
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Scion
Toyota
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Email

Reviews (2,918)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a top strength, with text message updates throughout the repair process widely appreciated. Timeliness is another highlight, as repairs were frequently completed ahead of schedule. Complimentary interior and exterior detailing was a recurring pleasant surprise. A few customers noted minor issues such as missed components, sensor malfunctions, or incomplete repairs, reflecting areas customers feel could be refined for a flawless experience.
AI-Generated from reviews written in the last 12 months
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"... repair was outstanding. You took a front-end crash and restored my car to a condition that looked brand new. The fit, finish, and attention to detail exceeded ..." Read more
"Crouse body shop repair made my car look brand new. I was rear ended and had a headlight out. It doesnt ..." Read more
"... communication, time, working with the insurance adjusters and had our vehicle looking better then when we purchased it. Highly recommend this business and Thank you Crouse ..." Read more
"... first got my car back. However, I gave a 9 because all the issues were resolved, and the work looks great!" Read more
"Car repairs were done in a timely manner BUT incomplete. Air conditioning worked when taken to shop despite damages done in care accident, parts were ..." Read more
"The deer hit me on the 8th and my vehicle was done the 11th and projected to be done the 26th. Very impressive"
"... did an amazing job repairing my Kia, & they were extremely quick & ahead of schedule! Appreciate them getting it done so quick because they saved me another ..." Read more
"... me informed about what was going on and they were finished with my car ahead of schedule. I do recommend them to anybody. Thank you Crouse Body Shop." Read more
"... look better than when we bought it. Also they were almost two weeks earlier than we planned for them to be done. We loved working with Crouse and you will too!" Read more
"You guys got the job done fast, everything looked like new. Awesome job."
"... was the theme throughout my entire experience, from automated text updates at every step to personalized messages keeping me informed. The communication alone ..." Read more
"... for the communication and customer service. We were made aware everyday of the status of the repair and the customer service is top notch. Crouse will ..." Read more
"... Crouse was one, from the beginning to the end, there communication was spot on throughout the whole process, Highly recommend and the work was flawless GOOD ..." Read more
"Communication was top notch! And, the customer service was amazing!! They knew ahead of time that I was ..." Read more
"I have never been in a car accident and they kept me informed every step of the way. They went above and beyond to get answers that I wasnt able to get. ..." Read more

My Experience

Very pleased with the work done on my car

My Experience

Truck looks great! It was a surprise too see it detailed as well! Thank you so much.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Crouse continues to do an amazing job - returning my car in better condition than it was, every time. I appreciate the team, the customer service, and the work!!

Likely to Recommend

Repair Quality

There is a rattle in the dash ever since the accident, still exists.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

I already have told a friend how great they were

Repair Quality

They were very professional, always keeping me up-to-date of where my vehicle was in getting repaired

Customer Service

Very informative

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We loved that you kept us up to date and you even finished a couple days earlier than we expected! We will be very happy to recommend you to anyone who needs your services!

Likely to Recommend

They were amazing

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You made getting my repair work easy and painless. Thank you for your kindness and courtesy.

Likely to Recommend

Repair Quality

Damage is totally repaired! No sign of it at all.

Customer Service

Excellent!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Chad was a real professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always do great work & the paint is always spot on. They also clean the entire vehicle when done performing service as if they touched every square inch, get it back as if just been detailed. Much appreciated

My Experience

Likely to Recommend

Repair Quality

Amazing work and timeliness

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You did a great job, the car looks beautiful! We would recommend you highly to anyone who needs work done. Thanks for keeping us posted and thank you for your prompt service. Nice of you to include the free carwash too! We appreciate you all very much! Deb and Scott

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a good job in a timely fashion?

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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