Crouse Body Shop

4.9 (2,937reviews)
98%
279 E 250 N,  Warsaw,  IN  46582
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Shop AssistantSparkles

Family owned since 1978, 24 hour towing,

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 11:00 am
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Scion
Toyota
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Email

Reviews (2,937)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a top strength, with text message updates throughout the repair process widely appreciated. Timeliness is another highlight, as repairs were frequently completed ahead of schedule. Complimentary interior and exterior detailing was a recurring pleasant surprise. A few customers noted minor issues such as missed components, sensor malfunctions, or incomplete repairs, reflecting areas customers feel could be refined for a flawless experience.
AI-Generated from reviews written in the last 12 months
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"... repair was outstanding. You took a front-end crash and restored my car to a condition that looked brand new. The fit, finish, and attention to detail exceeded ..." Read more
"Crouse body shop repair made my car look brand new. I was rear ended and had a headlight out. It doesnt ..." Read more
"... communication, time, working with the insurance adjusters and had our vehicle looking better then when we purchased it. Highly recommend this business and Thank you Crouse ..." Read more
"... first got my car back. However, I gave a 9 because all the issues were resolved, and the work looks great!" Read more
"Car repairs were done in a timely manner BUT incomplete. Air conditioning worked when taken to shop despite damages done in care accident, parts were ..." Read more
"The deer hit me on the 8th and my vehicle was done the 11th and projected to be done the 26th. Very impressive"
"... did an amazing job repairing my Kia, & they were extremely quick & ahead of schedule! Appreciate them getting it done so quick because they saved me another ..." Read more
"... me informed about what was going on and they were finished with my car ahead of schedule. I do recommend them to anybody. Thank you Crouse Body Shop." Read more
"... look better than when we bought it. Also they were almost two weeks earlier than we planned for them to be done. We loved working with Crouse and you will too!" Read more
"You guys got the job done fast, everything looked like new. Awesome job."
"... was the theme throughout my entire experience, from automated text updates at every step to personalized messages keeping me informed. The communication alone ..." Read more
"... for the communication and customer service. We were made aware everyday of the status of the repair and the customer service is top notch. Crouse will ..." Read more
"... Crouse was one, from the beginning to the end, there communication was spot on throughout the whole process, Highly recommend and the work was flawless GOOD ..." Read more
"Communication was top notch! And, the customer service was amazing!! They knew ahead of time that I was ..." Read more
"I have never been in a car accident and they kept me informed every step of the way. They went above and beyond to get answers that I wasnt able to get. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have used your shop several times and every experience has been amazing

Repair Quality

Customer Service

Fantastic staff everyone was very kind and wanted to make sure my experience was the best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional and timely with the repair. All work was excellent. Very satisfied.

Likely to Recommend

Repair Quality

Job was well done and timely

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Was thankful it didn't take as long as previously expected. Also pleased that the final bill was only $600 more than the original estimate. It could have been a whole lot more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have absolutely no complaints or negative feedback. Yall are amazing and appreciated!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We would definitely recommend this business for repair. The office personnel were very professional yet warm and continue.

Repair Quality

Almost looks like a new car!

Customer Service

We received regular updates on the progress of the repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My car looks beautiful!!! You did an excellent job of repairing and painting my Traverse.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good Job

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy from start to finish! They even cleaned exterior and interior of my complete truck! Highly recommend definitely will come back again if I hit another deer lol

Likely to Recommend

I’m extremely happy with the work they provided.

Repair Quality

They had my car back to me within a week including detailing the interior of my car and corrected a mistake with missing paint on a grill piece within 1 day. My from end looks great and good as new!

Customer Service

Everyone at the shop were very pleasant to work with, transparent in communication, and accommodating of my schedule.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Crouse has always served the Warsaw Community School very well. Always trust them and their work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good service and good care after Car Was returned. Thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Job well done! On time and as quoted. That's worth a lot. They even detailed my car when they were done. Very impressed.

Customer Service

Very personable shop to work with.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Very pleased with the work done on my car

Likely to Recommend

Would use then again

Repair Quality

Customer Service

Very pleased

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job very well done! Appreciated having the vehicle cleaned inside/outside was a nice gesture and above their requirements!

Likely to Recommend

Repair Quality

It was a very good experience, speedy and professional.

Customer Service

Very good

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I would like to thank all those who worked on my vehicle! I would recomend anybody to use crouse for repairs!

Customer Service

They were very cordial and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

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