Crown Coachworks Auto Body & Paint

4.9 (403reviews)
100%
2122 South Sepulveda Boulevard,  Los Angeles,  CA  90025

Established in 1968, Crown Coachworks Auto Body & Paint, is a family-owned, premier, I-Car Gold Class Certified auto collision repair facility serving the Greater Los Angeles area and beyond. We work on all foreign and domestic vehicles, hybrid and electric vehicles including Tesla, Rivian, Lucid Motors, and other EVs. Whether you are going through insurance (yours or someone else's), or out-of-pocket, we will get you back on the road. By law, you have the right to select the repair shop of your choice. It's your car. It's your decision. We provide written warranty on repairs, and work with every insurance company. Our concierge service will help you with tow, rental, pickup & delivery. Call us 310-575-0700, stop by, or request a FREE estimate on our Web site.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun 10:30 am - 3:00 pm
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 10:30 am - 5:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (403)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, highlighting the team's professionalism, friendliness, and attention to detail. Many reviews commend the outstanding customer care, with customers feeling welcomed and well looked after throughout the repair process. The quality of repairs frequently exceeds expectations, with vehicles returned looking brand new. Communication is widely appreciated, with customers noting prompt, clear updates via phone and email. While most repairs are completed on time or even early, a few customers mentioned delays, though these were often accompanied by clear explanations. Some customers noted minor areas for improvement, such as more proactive status updates and ensuring all finishing details are addressed before vehicle return.
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"... process smooth and stress-free from beginning to end. The quality of the repair exceeded my expectations. My car looks amazing, and it is clear that great ..." Read more
"Outstanding repair work and extremely helpful staff. Flawless."
"... I have to thank so much to this company for their professionalism, empathy and commitment with an excellent service for providing great customer care. They do not only ..." Read more
"From start to finish their kindness and professionalism couldn't be better."
"They are amazing! Looks like I have a totally new car. Plus such nice people and great service"
"Great customer service, quality work in a timely manner"
"... The only issue was the duration, I believe I was quoted about 10 business days and it took closer to 17-18." Read more
"... communication throughout. My car looks amazing and they got it completed quickly." Read more
"... customer service provided from beginning to end. Communication was clear and prompt, both by email and over the phone, and the entire process was handled professionally ..." Read more
"... service. Everyone was professional, friendly, and kept me informed throughout the process, which gave me peace of mind. Thank you for your dedication, craftsmanship, and ..." Read more
"Great communication and very informative and helpful"
"Great communication answered all my questions"
"Great communication throughout. My car looks amazing and they got it completed quickly."

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Amazing from start to finish

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I would give you 10 but it did take longer than expected.

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Returned Clean

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My car looks great! And the customer service was amazing as kind!

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Returned Clean

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Well run office.

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Returned Clean

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perfect details

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Nice people

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100%!!! They are the best auto body shop in LA!

Repair Quality

I chose this auto body shop from the list of repair facilities recommended by my insurance company. I truly appreciate the outstanding customer service provided from beginning to end. Communication was clear and prompt, both by email and over the phone, and the entire process was handled professionally and efficiently. I highly recommend them and will definitely refer my friends and family to them.

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I can confidently say it was the best choice I could have made.

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Great CS- I left feeling like one of the family.

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I wanted to take a moment to thank the entire team at Crown Coachworks for the outstanding service I received. After my vehicle was involved in a fender bender, your team made the repair process smooth and stress-free from beginning to end. The quality of the repair exceeded my expectations. My car looks amazing, and it is clear that great care and attention to detail went into the work. Equally impressive was the customer service. Everyone was professional, friendly, and kept me informed throughout the process, which gave me peace of mind. Thank you for your dedication, craftsmanship, and commitment to customer satisfaction. It is rare to find a company that excels in both quality work and exceptional customer care. I truly appreciate everything your team did for me and my vehicle.

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I had a very good experience.

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Very attentive and pleasant.

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Superb service from start to finish

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