Crown Coachworks Auto Body & Paint

4.9 (405reviews)
100%
2122 South Sepulveda Boulevard,  Los Angeles,  CA  90025

Established in 1968, Crown Coachworks Auto Body & Paint, is a family-owned, premier, I-Car Gold Class Certified auto collision repair facility serving the Greater Los Angeles area and beyond. We work on all foreign and domestic vehicles, hybrid and electric vehicles including Tesla, Rivian, Lucid Motors, and other EVs. Whether you are going through insurance (yours or someone else's), or out-of-pocket, we will get you back on the road. By law, you have the right to select the repair shop of your choice. It's your car. It's your decision. We provide written warranty on repairs, and work with every insurance company. Our concierge service will help you with tow, rental, pickup & delivery. Call us 310-575-0700, stop by, or request a FREE estimate on our Web site.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun 10:30 am - 3:00 pm
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat 10:30 am - 5:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (405)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, describing the team as friendly, professional, and highly attentive. Many highlighted the exceptional customer care received from start to finish, with several noting that the repair work exceeded their expectations, leaving vehicles looking brand new. Communication was frequently commended, with customers appreciating clear, prompt updates via phone and email throughout the repair process. Timeliness was generally well-received, with numerous customers noting their vehicles were completed early or on schedule. A few customers mentioned delays, though these were often attributed to parts procurement or paint matching challenges, and customers appreciated being kept informed when delays occurred. One customer noted an unmet detailing expectation, and another mentioned needing to proactively follow up for status updates - both reflecting areas customers felt could be refined. Overall, the shop earned strong recommendations, with many customers expressing eagerness to refer friends and family.
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"... process smooth and stress-free from beginning to end. The quality of the repair exceeded my expectations. My car looks amazing, and it is clear that great ..." Read more
"... recommended by my insurance company. I truly appreciate the outstanding customer service provided from beginning to end. Communication was clear and prompt, both by email ..." Read more
"Outstanding repair work and extremely helpful staff. Flawless."
"Always top professional service and personal care"
"They go out of their way to accommodate and satisfy the customer, at least they treated me with utmost care."
"... service. Everyone was professional, friendly, and kept me informed throughout the process, which gave me peace of mind. Thank you for your dedication, craftsmanship, ..." Read more
"... customer service provided from beginning to end. Communication was clear and prompt, both by email and over the phone, and the entire process was handled professionally ..." Read more
"Great communication answered all my questions"
"Great communication and very informative and helpful"
"Great communication throughout. My car looks amazing and they got it completed quickly."

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Julie was helpful and kind! Although when I called during her lunch break and the gentleman who picked-up my call refused to take a message, told me to call back. There was another experience when dropping off my car where a gentleman was a bit brash about sharing how my order was going to cause the insurance company to dock them points.

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Amazing from start to finish

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I would give you 10 but it did take longer than expected.

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My car looks great! And the customer service was amazing as kind!

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Well run office.

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perfect details

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Nice people

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100%!!! They are the best auto body shop in LA!

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I chose this auto body shop from the list of repair facilities recommended by my insurance company. I truly appreciate the outstanding customer service provided from beginning to end. Communication was clear and prompt, both by email and over the phone, and the entire process was handled professionally and efficiently. I highly recommend them and will definitely refer my friends and family to them.

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I can confidently say it was the best choice I could have made.

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Great CS- I left feeling like one of the family.

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I wanted to take a moment to thank the entire team at Crown Coachworks for the outstanding service I received. After my vehicle was involved in a fender bender, your team made the repair process smooth and stress-free from beginning to end. The quality of the repair exceeded my expectations. My car looks amazing, and it is clear that great care and attention to detail went into the work. Equally impressive was the customer service. Everyone was professional, friendly, and kept me informed throughout the process, which gave me peace of mind. Thank you for your dedication, craftsmanship, and commitment to customer satisfaction. It is rare to find a company that excels in both quality work and exceptional customer care. I truly appreciate everything your team did for me and my vehicle.

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