Crown Collision Center - Bristol

4.9 (1,228reviews)
99%
100 Broadcommon Rd.,  Bristol,  RI  02809
Bot
Shop AssistantSparkles

In operation 36 years.

Quality repairs offered by ICAR trained technicians using the most up to date equipment.We follow OEM procedures on every car.We prioritize each and every customer and ensure that they are completely satisfied with their experience in our facility.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,228)

My Experience

My car looks great!! And it was finished one week ahead of schedule, thank you!!

Likely to Recommend

Repair Quality

The staff are friendly and professional. My car was fixed ahead of schedule and it looks great!

Customer Service

Returned Clean

My Experience

Did a great job on my truck

My Experience

Lucy was great in person and on the phone! I was away during the repair and she was ready to set me up with a rental if needed when I got back.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Everyone I dealt with was extremely courteous and pleasant. My car was returned to me so immaculate that it looked like it was detailed. This was the easiest experience I've ever had with a body shop.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They had my car fixed in a short period of time. Lucy through the whole experience was amazing. My car got hit and ran and I was beside myself at the time but over the phone she was very kind and helpful through the whole process. Even when picking up my car everyone there was down to earth and just very kind. I feel that words can’t describe how appreciative I am of everyone over there.

Customer Service

Lucy is top notch and amazing to talk to through the whole process.

Likely to Recommend

Repair Quality

I’m satisfied!

Customer Service

Returned Clean

My Experience

Those preprogrammed text messages are a bit funny yes?

Likely to Recommend

espec to Amica policyholders

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service and a great job on my vehicle!

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Repair Quality

Great service!

Customer Service

Returned Clean

My Experience

Thank you to Josh, Lucy, and the repair team at Crown Collision. I am so happy with the work they did and how fast they got the job done.

Likely to Recommend

Absolutely. My partner has had work done there too.

Repair Quality

Crown Collision is a very professional shop for fixing damaged autos. They booked my appointment just a few days ahead and got the job done very quickly.

Customer Service

They booked my appointment just a few days ahead and got the job done very quickly.

Returned Clean

Likely to Recommend

Repair Quality

Professional and trustworthy service

Customer Service

I appreciate the text updates

My Experience

Lucy and John was both amazing and special people. From the time I walked in I felt like a family member. The respect and the honest they show you is top notch. From Lucy smile once you walk in the door for first time. Plus when John come out of office and take his time and listen to all.you have to say. Is priceless and there no more greater feelings then dealing with them. From the bottom of my heart Thank you Crown Collison for making me feel special and like a family member. I will absolutely let everyone I see and talk to know about how great I was treated there. Please please don't change anything you doing. It perfection and top notch experience. Thank you all and God bless.

Likely to Recommend

Will and have done was so special to me. Felt like was family

Repair Quality

Well above average

Customer Service

Was a 100 percent. From Lucy to John was amazing great experience

My Experience

Lucy was tremendous. She was kind, considerate and extremely helpful. She made a stress experience, very easy and stress-free. I can’t thank her enough for all her help. The follow through and communication were superb.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fabulously friendly and experienced staff. It will be my place to go whenever I need their services.

My Experience

The mirror was replaced much quicker than I expected. Everyone was very pleasant and professional. I am very pleased overall with my interaction with Crown Collision whom I have used 3 times in the past, that’s why I come back