Cumberland Classic Collision - Somerset # 110

4.9 (326reviews)
98%
85 Allen Way,  Somerset,  KY  42501

In operation 40 years, 30 years at this location.

Cumberland Classic Collision has proudly served our community with expert auto collision repair services since 1986. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Somerset, KY. At Cumberland Classic Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (326)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as exceeding expectations and leaving vehicles looking brand new. The team is widely commended for being friendly, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also frequently express pleasant surprise at receiving complimentary interior and exterior detailing. A few customers noted areas for improvement, including occasional communication gaps on updates, minor issues discovered post-repair such as missing parts or incorrect components, and in isolated cases, concerns about repair scope clarity and longer-than-expected turnaround times. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"They did an amazingly great job with my car. They went over and above the call of duty- did a great job on the repair plus added extras that made my whole ..." Read more
"... repairs on 2 separate vehicles for a total of 4 times. Each of the occasions have resulted in the highest professionalism I could ever want. Thank you for all the care given ..." Read more
"I was extremely satfied with the entire process, from start to finish. The communication & professional was top notch."
"Very professional, well organized and friendly. Top notch repair work and a warranty that sold me on this facility. A+"
"Very impressed the quality of work was excellent. The people were excellent and the detailing after the repairs was amazing. ..." Read more
"Actually I got it back a week early which was great."
"... claim was filed, we heard from Travelers immediately. Cumberland Collision Got out vehicle in timely and the parts in so quickly. Travelers set up our rental vehicle, and the whole ..." Read more
"The vehicle was finished exactly when they said it would be done."
"The repair took 1 month with multiple jump through hoops on a simple hit a deer. I drove to the shop. Still a month to repair. The ..." Read more
"Parts arrived early and I received my car back a day earlier."
"Outstanding job done in a timely manner. Kept me informed on the progress daily. No need to call and ask. No complaints."
"Their customer service was 2nd to none. Very professional & great communication throughout the entire process."
"... Classic Collision Center were great to deal with and kept me updated through the entire process." Read more
"Not communicated well"
"Was told Id get text of updates I got one"

Likely to Recommend

Repair Quality

Amazing service all around

Customer Service

Amazing in every way

Returned Clean

My Experience

They were fast and efficient, and left my car squeaky clean! Such great people to work with! I would highly recommend anyone to them!

My Experience

I wanted to share my appreciation for the team at Cumberland Collision Repair. They provided excellent service from start to finish, keeping me updated throughout the entire process. The staff was professional, courteous, and handled my vehicle with great care. The final repairs look flawless, and the car was returned perfectly clean. I highly recommend their services to anyone looking for reliable and high-quality collision repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Company did a really good job on the jeep I’m happy with turn out def will send people your way

Likely to Recommend

Repair Quality

Did a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My vehicle looked brand new again! Did a great job! It was so clean inside and out when I picked it up! The front office is so kind and helpful! Great job to all the staff!

Likely to Recommend

I always recommend this company to everyone that needs this kind of service!

Repair Quality

Customer Service

Everyone is so nice! You always feel welcomed.

Returned Clean

My Experience

Very pleased with the care my truck received. I did not expect them to clean and shine up the entire truck before returning to me. Good folks and great work

Likely to Recommend

Repair Quality

As of today it looks beautiful haven’t had time to lol it over really well because of all the rain if that changes I will let you know so far it’s the pretext truck in any parking lot I’ve had several complaints on it ! Looks brand new from a distance!

Customer Service

Love the paint job

Returned Clean

My Experience

Everyone I had contact with were kind and professional. I was kept up to date with the progress on my car. The workmanship was exceptional and done at a fair price. Excellent business.

Likely to Recommend

I recommended it to my brother the day he drove me to pick up my car. He got an estimate on his truck and will be doing business with them soon.

Repair Quality

Very friendly and efficient business. High quality workmanship.

Customer Service

I was kept up to date on all matters concerning my repair.

Returned Clean

Likely to Recommend

Repair Quality

Car was repaired in a normal amount of time, employees were friendly and helpful with all my questions.

Customer Service

Everyone helpful And friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very great service & very polite. We will be back if we need body shop type assistance.

Likely to Recommend

Always have good quality service

Repair Quality

Great repair work

Customer Service

Very polite / helpful

Returned Clean

My Experience

Car looks completely new. Hassle free repair from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks great thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service.

Likely to Recommend

Repair Quality

Well done

Customer Service

Returned Clean