Cumberland Classic Collision - Somerset # 110

4.9 (335reviews)
98%
85 Allen Way,  Somerset,  KY  42501

In operation 40 years, 30 years at this location.

Cumberland Classic Collision has proudly served our community with expert auto collision repair services since 1986. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Somerset, KY. At Cumberland Classic Collision, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (335)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received widespread recognition for outstanding customer service, with staff described as friendly, professional, and knowledgeable. Proactive communication through text updates and phone calls was a standout highlight, keeping customers informed throughout the repair process. Many were pleasantly surprised by complimentary interior and exterior detailing. Vehicles were frequently completed ahead of schedule. A few customers noted areas for improvement, including communication consistency, occasional mechanical oversights post-repair, and clearer guidance on repair scope and insurance implications - all directly reflected in their feedback.
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"... courteous, and handled my vehicle with great care. The final repairs look flawless, and the car was returned perfectly clean. I highly recommend their services to anyone looking ..." Read more
"... was kept up to date with the progress on my car. The workmanship was exceptional and done at a fair price. Excellent business." Read more
"The repairs were professional done within the expected time and the car was fully detailed when I picked the ..." Read more
"... question I had. They were very fast and efficient, my car looks brand new again!" Read more
"... satfied with the entire process, from start to finish. The communication & professional was top notch." Read more
"Actually I got it back a week early which was great."
"... claim was filed, we heard from Travelers immediately. Cumberland Collision Got out vehicle in timely and the parts in so quickly. Travelers set up our rental vehicle, and the whole ..." Read more
"Got vehicle a week prior to first estimates of completion."
"... quickly as the work was actually completed, however my car was completed prior to the initial quoted time it would take to complete, so I have no complaints!" Read more
"The repair took 1 month with multiple jump through hoops on a simple hit a deer. I drove to the shop. Still ..." Read more
"Outstanding job done in a timely manner. Kept me informed on the progress daily. No need to call and ask. No complaints."
"They were very professional, kind, communicated with me throughout the entire process, and went above and beyond to ensure my car was taken ..." Read more
"Yes great communication through text message updates and phone calls."
"Not communicated well"
"Was told Id get text of updates I got one"

My Experience

They were amazing and so nice. I definitely recommend.

My Experience

The work on the door was flawless, but to get in the vehicle and see that you all had detailed the inside as well was an unexpected surprise. Thank you for a great experience.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

We are very pleased with the repairs and paint refinishing on our Jeep Grand Cherokee. From start to finish we were kept informed on the progress. We received the vehicle back in perfect condition and a complimentary vehicle detail was a surprise. I highly recommend Wendell and the crew at Cumberland Classics. Very satisfied!

Likely to Recommend

Highly recommend!

Repair Quality

I highly recommend Cumberland Classics. From start to finish I was kept informed and my questions were answered. Very professional staff. I am very happy with how my vehicle was repaired. Wendell and the rest of the team are the best.

Customer Service

Returned Clean

Likely to Recommend

Absolutely will recommend Cumberland Classic to anyone I know needing repairs. They were excellent!!

Repair Quality

Everyone was so kind and easily answered any question I had. They were very fast and efficient, my car looks brand new again!

Customer Service

Customer service was absolutely top notch!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Brandi, Wendell the whole team were great. My Ford Transit looks better than it did when I bought it! They kept me informed through the entire process. They are simply the best. It's really great to find real professionals.

Likely to Recommend

Repair Quality

My van is great. It looks like brand new!

Customer Service

They were very friendly and kept me informed through the entire process.

Returned Clean

My Experience

My Experience

My Experience

They were fast and efficient, and left my car squeaky clean! Such great people to work with! I would highly recommend anyone to them!

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Customer Service

Returned Clean

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Repair Quality

Amazing service all around

Customer Service

Amazing in every way

Returned Clean

My Experience

I wanted to share my appreciation for the team at Cumberland Collision Repair. They provided excellent service from start to finish, keeping me updated throughout the entire process. The staff was professional, courteous, and handled my vehicle with great care. The final repairs look flawless, and the car was returned perfectly clean. I highly recommend their services to anyone looking for reliable and high-quality collision repair.

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Repair Quality

Customer Service

Returned Clean

My Experience

Company did a really good job on the jeep I’m happy with turn out def will send people your way

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Repair Quality

Did a great job

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

My vehicle looked brand new again! Did a great job! It was so clean inside and out when I picked it up! The front office is so kind and helpful! Great job to all the staff!

Likely to Recommend

I always recommend this company to everyone that needs this kind of service!

Repair Quality

Customer Service

Everyone is so nice! You always feel welcomed.

Returned Clean

My Experience

Very pleased with the care my truck received. I did not expect them to clean and shine up the entire truck before returning to me. Good folks and great work

Likely to Recommend

Repair Quality

As of today it looks beautiful haven’t had time to lol it over really well because of all the rain if that changes I will let you know so far it’s the pretext truck in any parking lot I’ve had several complaints on it ! Looks brand new from a distance!

Customer Service

Love the paint job

Returned Clean

My Experience

Everyone I had contact with were kind and professional. I was kept up to date with the progress on my car. The workmanship was exceptional and done at a fair price. Excellent business.

Likely to Recommend

I recommended it to my brother the day he drove me to pick up my car. He got an estimate on his truck and will be doing business with them soon.

Repair Quality

Very friendly and efficient business. High quality workmanship.

Customer Service

I was kept up to date on all matters concerning my repair.

Returned Clean