Custom Body Works Inc
At Custom Body Works, we are a family-owned & operated collision repair facility that has been serving the Hickory, North Carolina area since 1980. We service all makes and models, offer the latest technology, and feature employees who are fully trained through I-CAR, ASE, and OE manufacturer training. Whether your vehicle has a minor parking lot ding or has been in a major collision, we can restore it to pre-accident condition. Contact us today to request an estimate on your repairs.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Repairs were excellent. Share frustration of shop re dealing with insurance company which resulted in car being stuck in shop for 3 weeks. Thank you for the excellent work under difficult circumstances..
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work Chuck did on the front of my Z-4 was very impressive
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience always! This is not my first experience with Custom Body Works I have used them before with this particular car and they always return my vehicle looking better than before the accident. I always recommend them to anyone!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As of now, everything is fine
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looked great and was done on time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and knowledgeable staff. Work was completed on time and the staff kept me up to speed on progress almost daily
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my first experience using Custom Body Works. Someone unknown to us had backed into my wife's 2014 Subaru Forester while she was shopping. When I reported to my insurance company, Erie, Custom body Works was one of the garages they recommended. The employees at Custom were very friendly and helpful. They kept me informed of the progress on my car and when it was finished, they had done a wonderful job. Car looks like new. I will highly recommend them. I give them an A+ rating.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Could not ask for better service. From estimate inspection to repair everything was excellent.
Customer Service - 5.0/5.0 -
Could not ask for better service. From estimate inspection to repair everything was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the work was very good, but, more importantly, the communication and customer service made this repair go smoothly for me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Steve and the team were fantastic to deal with and the truck looked great when finished. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience with Custom Body Works.
Customer Service - 5.0/5.0 -
Everyone was very attentive and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% likely and I have already done this. I highly recommend CBW to anyone that wants a quality repair on their vehicle.
Repair Quality - 5.0/5.0 -
I've had several vehicles repaired over the years at Custom Body Works. It's always fast service and the vehicle is 100% like new after their work.