Custom Concepts DBA CC Collision
4955 E Dakota Ave,
Fresno,
CA
93727
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 30 years.
CC Collision Center is a full service collision repair facility specializing in complete auto body repair, refinishing, and frame straightening. With over twenty years of experience utilizing the latest in equipment and materials.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting the convenience of receiving regular text message updates throughout every stage of the repair process. The quality of repairs is frequently described as exceptional, with vehicles returned looking brand new and exceeding expectations. Staff are widely commended for their professionalism, friendliness, and attentiveness, making customers feel comfortable and well-informed during what can be a stressful experience. Timeliness is another strong point, with numerous customers noting repairs were completed on or ahead of schedule. A few customers noted areas for improvement, including occasional delays and limited loaner vehicle availability, but these were far outweighed by positive experiences. Overall, the shop earns strong loyalty and recommendations from its customer base.
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Service Quality
"... Collision has completed work on our vehicle twice now. They have done exceptional work each time and pay attention to detail. I highly recommend CC Collision."
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"... friendly, and kept me updated through every step. My car looks brand new again, so thankful for their quality work and customer care!"
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"... professional and their customer service was excellent ! My vehicle was perfectly repaired and I was truly satisfied with the outcome. 👍"
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"... is polite and professional.The last car I took in.They got in and out for me in a day. I would highly recommend them if you want a professional and great job done your ..."
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"... that it took too long for work to be completed, but the work was exceptional and I am very happy with the outcome."
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"They finished a half a week faster than they said they would"
"Work was completed on time and per the order. Car was finished beautifully. Well done."
"Vehicle was completed in the time the quoted. They were great about sending updates each day with ..."
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"Looks brand new went above and beyond and the repair was fast recommended."
"My vehicle was 5 days later than they told me."
"Text messages kept me posted on each step of repair until all repairs were completed."
"I was incredibly appreciative of the communication that was provided! I was also very appreciative of the flexibility of ..."
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"... Collision were very friendly and communicative and they kept me up to date with every step they were taking! I was also very pleased with the work done on my ..."
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"I received updates almost daily of where my car was at in the repair process"
"Only had one update the entire time and was late."
Mariah
(Hyundai owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0
Laura
(Chevrolet owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gilberto
(Mercedes-Benz owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
I am completely satisfied with the quality of service I received. From the moment I drop my vehicle to the moment I got it back. They are focused in customer satisfied abd they nailed it! Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Highly recommended
Customer Service - 5.0/5.0
Ronald
(Tesla owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work
Customer Service - 5.0/5.0 -
Very attentive and friendly
Returned Clean
Jysette
(Mercedes-Benz owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Kept me informed of the stages of repair.
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Toyota owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Blainn
(Hyundai owner)
reviewed 8/5/26
My Experience - 5.0/5.0 -
Fast and friendly service
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Tom
(Toyota owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Excellent and friendly staff and the finished product was “ like new “.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repairs and communication as well as pleasant service.
Customer Service - 5.0/5.0 -
Great repairs and communication as well as pleasant service.
Christina
(Ford owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Great communication, knew exactly what steps were being taken.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wyatt
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Katarina
(Honda owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alan
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kim
(Mazda owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Everyone I interacted with was helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and communicative
Customer Service - 5.0/5.0
Returned Clean
Alejandra
(Acura owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Max
(Honda owner)
reviewed 7/15/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looks great professionally done honest work
Customer Service - 5.0/5.0 -
Great service
Skylene
(Nissan owner)
reviewed 7/14/26
My Experience - 5.0/5.0 -
I really liked getting updates on the progress of my car as they were working on it
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Monika
(Honda owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you! You did a great job!
Customer Service - 5.0/5.0 -
Amber is the best!