Custom Concepts DBA CC Collision

4.9 (779reviews)
99%
4955 E Dakota Ave,  Fresno,  CA  93727
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Shop AssistantSparkles

In operation 30 years.

CC Collision Center is a full service collision repair facility specializing in complete auto body repair, refinishing, and frame straightening. With over twenty years of experience utilizing the latest in equipment and materials.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (779)

Customers say
Overall Customer Satisfaction
Customers consistently praised CC Collision for outstanding communication, with many highlighting real-time text updates throughout the repair process as a standout feature. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return, often exceeding expectations. Staff friendliness and professionalism were frequently commended, with customers feeling welcomed and at ease during stressful situations. Timeliness was largely positive, with several repairs completed ahead of schedule. A few customers noted occasional delays, primarily due to parts availability, though they appreciated being kept informed throughout. Minor concerns included slight color matching discrepancies and cleanliness issues in isolated cases. Overall, customers expressed strong satisfaction and willingness to recommend CC Collision.
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"... collision saved the day everyone was super helpful the work was clean and outstanding 1010 recommend to everyone thank you again cc collision!" Read more
"... Collision has completed work on our vehicle twice now. They have done exceptional work each time and pay attention to detail. I highly recommend CC Collision." Read more
"Not only was the repair perfect but the car was detailed immaculately. That is a big deal."
"... professional and their customer service was excellent ! My vehicle was perfectly repaired and I was truly satisfied with the outcome. 👍" Read more
"... friendly, and kept me updated through every step. My car looks brand new again, so thankful for their quality work and customer care!" Read more
"I felt you guys communicated great! I loved getting all the updates and the staff was super friendly and understanding on how one can feel frustrated ..." Read more
"... they did everything quick and easy. lt was cool to get updates on the process of my cars repair via text messages, they even gave an estimate on fixes that weren't ..." Read more
"Communication was constant and reassuring. Super easy in and out with CC Collision. Car looks great!"
"... service, very satisfied with the whole procedure. Being notified every time it got out of a certain department. Thanks a lot." Read more
"Only had one update the entire time and was late."

My Experience

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Repair Quality

Customer Service

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Repair Quality

Everything matches my car perfectly and u can’t tell there was any work done

Customer Service

My Experience

C c collision communicate me about about my car when will be done I like A rate of they service my car. Very good job Cc collision.

My Experience

I always been happy with the work they done in the past and happy for the work they did again.

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job thank you very much. Have a good day with you and your family.

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Repair Quality

10 very satisfied with the work thank you very much

Customer Service

Returned Clean

My Experience

Yes thank your team for service & hospitality

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Repair Quality

The work was well done

Customer Service

Concern and good hospitality

My Experience

Thank you for getting it done quickly! Appreciate you!

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Customer Service

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Repair Quality

These guys are awesome, Amber was very helpful and informative, and the car looked good as new when I picked it up.

Customer Service

Returned Clean

My Experience

Definitely very satisfied indeed in every aspect Thank you so much.

My Experience

after having a stressful first experience with caliber collision, cc collision saved the day everyone was super helpful the work was clean and outstanding 10/10 recommend to everyone thank you again cc collision!

My Experience

Excellent service, thank you so much

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Repair Quality

Customer Service

Excellent service 😊

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Highly recommend

Repair Quality

I really appreciated the status update that were sent via text.

Customer Service

Excellent customer service! Friendly and professional.

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Customer Service

My Experience

Everybody was attentive and professional. Communication was good.

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Repair Quality

Everything was great!

Customer Service

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Repair Quality

Customer Service

My Experience

I am completely satisfied with the quality of service I received. From the moment I drop my vehicle to the moment I got it back. They are focused in customer satisfied abd they nailed it! Highly recommended!

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Repair Quality

Excellent service! Highly recommended

Customer Service

My Experience

Likely to Recommend

Repair Quality

They do great work

Customer Service

Very attentive and friendly

Returned Clean