Custom Concepts DBA CC Collision
4955 E Dakota Ave,
Fresno,
CA
93727
USA
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
Shop Assistant
Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.
In operation 30 years.
CC Collision Center is a full service collision repair facility specializing in complete auto body repair, refinishing, and frame straightening. With over twenty years of experience utilizing the latest in equipment and materials.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting real-time text updates at every stage of the repair process as a standout feature. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new and exceeding expectations. Staff professionalism, friendliness, and attentiveness were recurring themes, making customers feel comfortable and well-cared for during stressful situations. Timeliness was largely positive, with several customers noting early or on-time completions. A few customers mentioned delays in completion or limited updates as areas for improvement, and one noted a slight color mismatch, while another experienced a post-repair mechanical concern. Overall, the shop earned strong trust and loyalty, with many customers expressing intent to return and recommend the shop to others.
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Service Quality
"... Collision has completed work on our vehicle twice now. They have done exceptional work each time and pay attention to detail. I highly recommend CC Collision."
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"Car looks great professionally done honest work"
"... friendly, and kept me updated through every step. My car looks brand new again, so thankful for their quality work and customer care!"
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"... professional and their customer service was excellent ! My vehicle was perfectly repaired and I was truly satisfied with the outcome. 👍"
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"Not only was the repair perfect but the car was detailed immaculately. That is a big deal."
"... claim and they did everything quick and easy. lt was cool to get updates on the process of my cars repair via text messages, they even gave an estimate on fixes that weren't ..."
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"Text messages kept me posted on each step of repair until all repairs were completed."
"I felt you guys communicated great! I loved getting all the updates and the staff was super friendly and understanding on how one can feel frustrated ..."
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"Great communication, knew exactly what steps were being taken."
"Communication was constant and reassuring. Super easy in and out with CC Collision. Car looks ..."
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Mariah
(Hyundai owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0
Laura
(Chevrolet owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gilberto
(Mercedes-Benz owner)
reviewed 8/31/26
My Experience - 5.0/5.0 -
I am completely satisfied with the quality of service I received. From the moment I drop my vehicle to the moment I got it back. They are focused in customer satisfied abd they nailed it! Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Highly recommended
Customer Service - 5.0/5.0
Ronald
(Tesla owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do great work
Customer Service - 5.0/5.0 -
Very attentive and friendly
Returned Clean
Jysette
(Mercedes-Benz owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Kept me informed of the stages of repair.
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Toyota owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Blainn
(Hyundai owner)
reviewed 8/5/26
My Experience - 5.0/5.0 -
Fast and friendly service
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Tom
(Toyota owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Excellent and friendly staff and the finished product was “ like new “.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repairs and communication as well as pleasant service.
Customer Service - 5.0/5.0 -
Great repairs and communication as well as pleasant service.
Christina
(Ford owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
Great communication, knew exactly what steps were being taken.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Wyatt
(Toyota owner)
reviewed 7/30/26
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Katarina
(Honda owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Alan
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kim
(Mazda owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Everyone I interacted with was helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and communicative
Customer Service - 5.0/5.0
Returned Clean
Alejandra
(Acura owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Max
(Honda owner)
reviewed 7/15/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looks great professionally done honest work
Customer Service - 5.0/5.0 -
Great service
Skylene
(Nissan owner)
reviewed 7/14/26
My Experience - 5.0/5.0 -
I really liked getting updates on the progress of my car as they were working on it
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Monika
(Honda owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you! You did a great job!
Customer Service - 5.0/5.0 -
Amber is the best!