Custom Concepts DBA CC Collision

My Experience - 5.0/5.0 -

Great customer service and thank you so much for having my repairs...

My Experience - 5.0/5.0 -

CC collision did a great job with the repair and it was done in a timely manner!! Highly recommend them!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work and great communicators!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The workmanship on my vehicle is excellent,. Your personnel was alway polite and professional. I would recommend my friends to your shop. However, I would advise them that the repairs might take a while. My experience was a few days short of 3-months. It was worth the wait!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you for the great thorough job!

Likely to Recommend - 2.0/5.0 -

CC collision’s costumer Communication was unsatisfactory, repair progress updates were not accurate and tagged my deductible portion with a 4.5% charge as well. Overall lacked Transparency. Thank you for asking. Alejandro

Repair Quality - 3.0/5.0 -

The Repair shop did not share what components were replaced or what they had to do to return the vehicle back to service. I would have appreciated it if they would have given me their input. Thank you for asking. Alejandro

Customer Service - 2.5/5.0 -

CC collision’s costumer Communication was unsatisfactory, repair progress updates were not accurate and tagged my deductible portion with a 4.5% charge as well. Overall lacked Transparency. Thank you for asking. Alejandro

My Experience - 5.0/5.0 -

I have had work done by Rob and his employees and never had any problems or complaints. Just want to say, I would never go anywhere else for any body repairs to my vehicle. To close I want to wish everyone a Happy New Year.

Likely to Recommend - 5.0/5.0 -

I have used Custom Concepts over the years and have had nothing but exceptional service from them

Repair Quality - 5.0/5.0 -

No complaints car handles great no issues with rattles and replacement parts all fit perfectly

Customer Service - 5.0/5.0 -

They did a fantastic job on my car I have no complaints about the work they did

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great work thank you

My Experience - 5.0/5.0 -

Excellent work, loved the updates during the process. Very satisfied with the outcome.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

The finished product was great but the time and communication could use some help.

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

The finished job was excellent but it took twice as long to complete as originally promised.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Left car like new.

Likely to Recommend - 5.0/5.0 -

No comment.

Repair Quality - 5.0/5.0 -

Very satisfied.

Customer Service - 5.0/5.0 -

They did a good job.

My Experience - 0.0/5.0 -

Right front quarter Panel, grill frame, and hood gabs not uniform. Bumper is not squared with rear quarter bed panel. Headlights projection not adjust properly. I want to have the two rear fender flares painted while it is in the shop for the insurance repair, but Cc didn’t give me a quote on my requests, twice.

My Experience - 5.0/5.0 -

Thanks so much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent body work on my truck. Exceeded all expectations!

My Experience - 0.0/5.0 -

Honestly the truck is beautiful however after leaving I stopped for gas and notice on the bumper a miner area with a scratch, not a major scratch but I am slightly disappointed with that