Custom Greg's Inc.

5.0 (701reviews)
100%
756 Paint Rock Road,  Oneida,  TN  37841
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The only ASE Blue Seal Certified Shop in this area. Our Technicians participate in ongoing I-Car and factory training programs to keep up with the constant changing technology in collision repair. We offer a full line of collision repair, frame & wheel alignment, ABS & SRS, Glass repair and replacement, and even custom painting. We offer rental cars and detail service for our customers. We also are a full line PBE store with paint and body supplies, truck and Jeep accessories for the DIYer, or other collision repair specialist. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have provided Quality service to Scott Co. and the surrounding area for 30 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 2:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (701)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many describing the work as flawless perfection and excellent craftsmanship. The team is highly regarded for their professional and friendly approach, with customers feeling valued and well-cared for throughout the repair process. Communication stands out as a major strength, with customers appreciating daily progress updates via text and phone calls that keep them informed at every step. Timeliness is another key positive, with repairs often completed on schedule or even earlier than promised. Many customers highlight the attention to detail, including thorough cleaning and detailing services that leave vehicles looking like new. The shop has built strong customer loyalty, with many stating they would not take their business anywhere else and actively recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... two accidents. Took them both to Custom Gregg's. The repairs were flawless perfection! Many years of experience and it shows! I would not ..." Read more
"Excellent work, looks like a new car. Highly Recommend. A+"
"Cant ever tell any damage was done to car. Excellent work. Very courteous and keeps you updated with text on ..." Read more
"... only did they fix the body damage on my car, but they went above and beyond and cleaned the inside and outside of it.. the outside was completely filthy, ..." Read more
"... estimate was off,due to parts,but very satisfied.my car was cared for very carefully.its just as beautiful as the day it was hit." Read more
"I received my vehicle right on time. The day they promised it would be ready."
"... week. They called me and let me know timelines and they were spot on for when they said the would be done." Read more
"Got it sooner than expected"
"Great job, completed early and did an awesome job!!"
"The car was ready as promised."
"Absolutely. Daily progress reports."
"They contacted me by phone and by text."
"Communicated well, kept me informed every step of the way."
"... was done to car. Excellent work. Very courteous and keeps you updated with text on progress." Read more
"Great service, lots of communication."

My Experience

My car was fixed perfectly and as fast as possible, I really liked how even other areas of my car that was not apart of the fix they let me know about like my tread being low on my tires, they was very professional and care about their customers and kept me up to date on everything. 100% satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Great customer service. Will recommend you to anyone that needs repairs.

Likely to Recommend

Repair Quality

Customer Service

Great job. Very professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is always nice and welcoming. The pilot looks great. I appreciate all your team and what they do for me.

My Experience

Likely to Recommend

Absolutely

Repair Quality

Keep me informed about finishing time, and up to dated on what was happening with my vehicle. I haven't drove it much since getting it back, but it seems to be doing good from the short distance I have drove it, approximately 20 miles. Exterior appearance looks like it never happened. Vehicle came back clean and all my personal items still as I left them from what I have seen.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Qustom Greg's has always made auto body repairs for us, and they always do a great job

Repair Quality

Top quality work. Friendly people. They always treat you right.

Customer Service

Mighty fine.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My grandpa has already came and got his truck touched up and cleaned he loved the way you all cleaned mine up when you all fixed it the first time

Repair Quality

Super friendly! Great job on the repair as well !

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is absolutely wonderful! Always so kind and willing to help!

My Experience

Absolutely the best !I've had two accidents. Took them both to Custom Gregg's. The repairs were flawless perfection! Many years of experience and it shows! I would not take my business anywhere else, including the dealer! Thanks again Cistom Gregg's!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic work! Looks brand new! Very professional!

Likely to Recommend

Vert sa

Repair Quality

They were fast and friendly. They did a great job. I would recommend them to everyone. I would them again.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I hope they never need a repair done, but when they do, I'll send them to Greg's

Repair Quality

Really good people, always doing those little Things that makes the process pleasant. All the repairs are better than new. Greg, Tina and the rest of the crew are people that make You fell special.

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Excellent work

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