Custom Greg's Inc.

5.0 (713reviews)
100%
756 Paint Rock Road,  Oneida,  TN  37841

The only ASE Blue Seal Certified Shop in this area. Our Technicians participate in ongoing I-Car and factory training programs to keep up with the constant changing technology in collision repair. We offer a full line of collision repair, frame & wheel alignment, ABS & SRS, Glass repair and replacement, and even custom painting. We offer rental cars and detail service for our customers. We also are a full line PBE store with paint and body supplies, truck and Jeep accessories for the DIYer, or other collision repair specialist. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have provided Quality service to Scott Co. and the surrounding area for 30 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 2:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (713)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting that their vehicles looked brand new after service. The professionalism, friendliness, and helpfulness of the team are frequently highlighted, with customers appreciating how thoroughly their concerns were addressed. Several customers commend the proactive communication and regular updates throughout the repair process. Timeliness is generally well-regarded, with some vehicles completed ahead of schedule, though a few customers noted parts-related delays outside the shop's control. Many customers also appreciate the above-and-beyond touches such as interior and exterior cleaning. The shop enjoys a strong base of loyal, repeat customers who enthusiastically recommend it to family and friends.
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"... two accidents. Took them both to Custom Gregg's. The repairs were flawless perfection! Many years of experience and it shows! I would not take my business anywhere ..." Read more
"Time estimate was off,due to parts,but very satisfied.my car was cared for very carefully.its just as beautiful as the day it was hit."
"... only did they fix the body damage on my car, but they went above and beyond and cleaned the inside and outside of it.. the outside was completely filthy, we hadnt ..." Read more
"Cant ever tell any damage was done to car. Excellent work. Very courteous and keeps you updated with text on ..." Read more
"Custom Gregs worked quickly and I had my Jeep back in a little over 24 hours. Great Customer service and very friendly. Highly ..." Read more
"My front bumper looks amazing and my jeep was ready the next day after drop off. They also aligned my doors, no more squeaking!!! ..." Read more
"Got it sooner than expected"
"Great job, completed early and did an awesome job!!"
"It had to be pushed back a week from when they planned on it but not due to anything they did. A part was sold out every where and had to be shipped"
"Time estimate was off,due to parts,but very satisfied.my car was cared for very carefully.its just as beautiful ..." Read more
"Communicated well, kept me informed every step of the way."
"... very professional and care about their customers and kept me up to date on everything. 100% satisfied" Read more
"... their time. They had my vehicle done the next week. They called me and let me know timelines and they were spot on for when they said the would be done." Read more
"Great service, lots of communication."
"Keep me informed about finishing time, and up to dated on what was happening with my vehicle. I haven't drove it much since getting ..." Read more

My Experience

"I can't say enough good things about Custom Greg's!Not only did they do a fantastic job on my vehicle repair, but their customer service was truly exceptional. Everyone I interacted with was friendly, professional, and went above and beyond to ensure I was happy. It made a potentially stressful situation completely hassle-free. Thank you!"

My Experience

Greg and staff are the best!! Will always go to them for body work and paint service , highly recommend them , awesome service and made my truck look brand new again

My Experience

Cannot say enough good things about Greg and his team. They were proactive and communicative through the entire process.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My front bumper looks amazing and my jeep was ready the next day after drop off. They also aligned my doors, no more squeaking!!! Thank you Custom Greg’s for a speedy turnaround time.

Likely to Recommend

Repair Quality

Custom Greg’s worked quickly and I had my Jeep back in a little over 24 hours. Great Customer service and very friendly. Highly recommend!!!

Customer Service

My Experience

Job well done to everyone Thanks you

My Experience

The knowledge, professionalism, and kindness of everyone there is amazing. Everyone was great at explaining my opinions for my situation to give me the best decision for my repair. There is no other auto body repair specialists that I would recommend than Custom Greg’s!!!

My Experience

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Returned Clean

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Returned Clean

My Experience

I feel like they were very thorough and treated my daughter's car like theirs. Safety was paramount in fixing my car.

My Experience

My car was fixed perfectly and as fast as possible, I really liked how even other areas of my car that was not apart of the fix they let me know about like my tread being low on my tires, they was very professional and care about their customers and kept me up to date on everything. 100% satisfied

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Returned Clean

My Experience

My Experience

My Experience

Great customer service. Will recommend you to anyone that needs repairs.

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Repair Quality

Customer Service

Great job. Very professional.

Returned Clean

My Experience

Everyone is always nice and welcoming. The pilot looks great. I appreciate all your team and what they do for me.

My Experience

Likely to Recommend

Absolutely

Repair Quality

Keep me informed about finishing time, and up to dated on what was happening with my vehicle. I haven't drove it much since getting it back, but it seems to be doing good from the short distance I have drove it, approximately 20 miles. Exterior appearance looks like it never happened. Vehicle came back clean and all my personal items still as I left them from what I have seen.

Customer Service

My Experience