Custom Greg's Inc.

5.0 (704reviews)
100%
756 Paint Rock Road,  Oneida,  TN  37841
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The only ASE Blue Seal Certified Shop in this area. Our Technicians participate in ongoing I-Car and factory training programs to keep up with the constant changing technology in collision repair. We offer a full line of collision repair, frame & wheel alignment, ABS & SRS, Glass repair and replacement, and even custom painting. We offer rental cars and detail service for our customers. We also are a full line PBE store with paint and body supplies, truck and Jeep accessories for the DIYer, or other collision repair specialist. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have provided Quality service to Scott Co. and the surrounding area for 30 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 2:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (704)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering flawless, high-quality repairs that leave vehicles looking brand new. Many highlight the professionalism, friendliness, and attentiveness of the team. A standout theme across reviews is the proactive communication, with customers appreciating daily or regular updates via text and phone throughout the repair process. Timeliness is frequently commended, with vehicles often completed on schedule or even earlier than expected. Customers also appreciate the above-and-beyond touches such as thorough interior and exterior cleaning upon vehicle return. A few customers noted parts-related delays, though overall satisfaction remained high. The shop enjoys strong loyalty, with many customers returning repeatedly and enthusiastically recommending it to family and friends.
AI-Generated from reviews written in the last 12 months
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"... two accidents. Took them both to Custom Gregg's. The repairs were flawless perfection! Many years of experience and it shows! I would not take my business ..." Read more
"... only did they fix the body damage on my car, but they went above and beyond and cleaned the inside and outside of it.. the outside was completely filthy, we hadnt ..." Read more
"My car was fixed perfectly and as fast as possible, I really liked how even other areas of my car that ..." Read more
"Great job on the Santa Fe, beautiful paint work, looks brand new AAA+++"
"Cant ever tell any damage was done to car. Excellent work. Very courteous and keeps you updated with text on ..." Read more
"I received my vehicle right on time. The day they promised it would be ready."
"Got it sooner than expected"
"Great job, completed early and did an awesome job!!"
"... week. They called me and let me know timelines and they were spot on for when they said the would be done." Read more
"Done a good job and got it finished and out when they told me."
"I couldn't be happier with my vehicle. Your daily text was assuring to me. The job was well done. Thank you for caring for my vehicle."
"... their time. They had my vehicle done the next week. They called me and let me know timelines and they were spot on for when they said the would be done." Read more
"Communicated well, kept me informed every step of the way."
"Keep me informed about finishing time, and up to dated on what was happening with my vehicle. I haven't drove ..." Read more
"Great service, lots of communication."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I feel like they were very thorough and treated my daughter's car like theirs. Safety was paramount in fixing my car.

My Experience

My car was fixed perfectly and as fast as possible, I really liked how even other areas of my car that was not apart of the fix they let me know about like my tread being low on my tires, they was very professional and care about their customers and kept me up to date on everything. 100% satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Great customer service. Will recommend you to anyone that needs repairs.

Likely to Recommend

Repair Quality

Customer Service

Great job. Very professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is always nice and welcoming. The pilot looks great. I appreciate all your team and what they do for me.

My Experience

Likely to Recommend

Absolutely

Repair Quality

Keep me informed about finishing time, and up to dated on what was happening with my vehicle. I haven't drove it much since getting it back, but it seems to be doing good from the short distance I have drove it, approximately 20 miles. Exterior appearance looks like it never happened. Vehicle came back clean and all my personal items still as I left them from what I have seen.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Qustom Greg's has always made auto body repairs for us, and they always do a great job

Repair Quality

Top quality work. Friendly people. They always treat you right.

Customer Service

Mighty fine.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My grandpa has already came and got his truck touched up and cleaned he loved the way you all cleaned mine up when you all fixed it the first time

Repair Quality

Super friendly! Great job on the repair as well !

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is absolutely wonderful! Always so kind and willing to help!

My Experience

Absolutely the best !I've had two accidents. Took them both to Custom Gregg's. The repairs were flawless perfection! Many years of experience and it shows! I would not take my business anywhere else, including the dealer! Thanks again Cistom Gregg's!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic work! Looks brand new! Very professional!

Likely to Recommend

Vert sa

Repair Quality

They were fast and friendly. They did a great job. I would recommend them to everyone. I would them again.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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