D & L Body Shop

4.8 (414reviews)
95%
121 Phillips St,  Franklin,  NC  28734

D&L body Shop, Inc. been satisfying customers in around Franklin with quality workmanship and timely delivery since 1974. As a full service autobody repair center, D&L Body Shop Inc. uses a computerized estimating system to ensure a correct and precise repair to your vehicle. You can rest comfortably no matter what insurance you have. We deal directly with them so you can get back on the road as soon as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (414)

Likely to Recommend

Repair Quality

Customer Service

Perez needs to work on communication. He's not very good at explaining the process and doesn't say much at all unless you ask specifically. Otherwise it was fine.

Returned Clean

My Experience

It was a very easy process between my insurance and D&L, and the work was really well done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My truck was damaged by bears when I went to pick it up the handle on the Passenger side side was still with Loose parts , The front driver seat has a hole in it from where the bear ate some of the foam, The cupholders between the seats is Missing foam and loose I did not wanna complain that day because I found out that Robert’s father had passed away. My condolences go to his family PS when somebody has the opportunity call me and we can discuss it. Thank you very much I believe Peter from the front office took some pictures of my vehicle.

Likely to Recommend

If the shop contacts me And takes care of the issues I don’t have no problem recommending them…

Repair Quality

When I went to go pick up, my truck was not done And the front driver seat was still torn from the bear getting into the truck. The glass was not. Clean still has marks from where the bear lien against it. The cupholders was replaced, but still loose.

Customer Service

Found out that when I went to go pick up my truck, Roberts father had passed away, so I did not want to push yes you, but I wasn’t satisfied

Returned Clean

Likely to Recommend

Repair Quality

Work was excellent and my truck drives like it did prior to the accident.

Customer Service

Staff was friendly and answered my questions on the status.

Returned Clean

Likely to Recommend

Repair Quality

Great communication and service throughout the process

Customer Service

Returned Clean

My Experience

Extremely satisfied with the whole process: the check in, communication during the repairs, the final repairs and check out. The repair work was completed beautifully and in a very timely fashion. Thank you for accommodating our time frame! Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Very nice company, Did a great job! Very accommodating

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Repair Quality

Customer Service

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Likely to Recommend

They did a super job.

Repair Quality

D&L were professional and returned my new car back to perfection.

Customer Service

Returned Clean

Likely to Recommend

Would recommend.

Repair Quality

Thank you for taking care of my truck. Job well done.

Customer Service

Customer service was great.

Returned Clean

My Experience

My Experience

Excellent repair, friendly staff, great communication (text updates) and quick turnaround! I couldn’t be any happier!

My Experience

Likely to Recommend

Repair Quality

Very pleased with the work. Very friendly, professional people to work with.

Customer Service

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Likely to Recommend

Repair Quality

Super organized, friendly, curious and professional - my truck looks great and the entries process only took 2 business days. Highly recommend

Customer Service

Returned Clean

My Experience

Great job. Quick service. Friendly!!!

Likely to Recommend

Repair Quality

Car was great!

Customer Service

Very happy. Information good

Returned Clean