Dahl Ford

4.8 (1,170reviews)
98%
1310 E Kimberly Rd,  Davenport,  IA  52807

In operation 89 years.

friendly and caring. customer service oriented

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,170)

Customers say
Overall Customer Satisfaction
Customers consistently praise the body shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent customer service, with staff described as friendly, professional, courteous, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular updates via text and proactive outreach throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly in their feedback, including communication delays, occasional quality oversights before vehicle delivery, and isolated concerns about the repair app experience. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"Was able to get me in quickly, very thorough in assessing needed repairs, work completed quickly. I was not just satisfied, I was thrilled and very ..." Read more
"... fixed that they could have charged me for, but they went above and beyond and I cant thank them enough for taking such good care of me and my family. Great ..." Read more
"... great job of repairing the damage on my van. The service was completed on time and of excellent quality." Read more
"The body shop did an excellent job of repairing the driver side fender, both doors and the area behind the left rear door. I would like ..." Read more
"... handsgloves that were dirty during removalinstallation. Body shop personnel were great to work with and immediately took action to remedy the issues but realistically ..." Read more
"No complaints at all!! Got it done 2 days before schedule!! Fantastic"
"The Hinda looks great, and was done a week sooner than I thought it'd be. Thanks!"
"Was ready one day before promised which was a great help"
"It took almost 2 mos to have car repaired, contact was not made on delays or new eta."
"... replacement. Kept us informed the whole time and it was done earlier than they predicted. Very happy." Read more
"... was spot on, customer service was awesome and the communication was open and consistent!" Read more
"... car was completed a day early. Staff was excellent! Informed me every step while my car was being repaired. They were able to drop off the loner car at the ..." Read more
"Happy with the actual repair but not with the method of the communication. Primarily the car wise app."
"I was not kept in contact about the status of the repairs. I think the notification system is broke.i was told ..." Read more
"... thoroughness to make sure the car was safe was wonderful. Better communication on delays would make score higher" Read more

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was very pleasant and very helpful

My Experience

Still pulls to one side, Drove to Iowa City twice Monday. The faster we went, the dizzying we got! OTHER THAN THAT I LOVE ❤️ IT. JK JK. Thank 😁

My Experience

Extremely courteous leaders in the Body Shop. Always take the phone calls and provide honest helpful answers and advice. Additionally they coordinate effectively with Insurance Company and rental car agency. I couldn’t be more pleased with this experience. Side note it is so great to be able to talk to human beings and not A-I substitutes

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

The whole experience was awesome! I was kept informed and everything was explained to me. The Toyota looks great! I appreciate you all. Job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was the second repair we had done at Dahl. Both have been great, the finished product was factory fresh paint work. Very timely during the process. Les did a great job getting our work done right. Thank you

Likely to Recommend

We’ve had 2 cars repaired there and both were just great

Repair Quality

They did a great job, very fast.

Customer Service

Les was very knowledgeable on what needed to be done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys were amazing. The communication and willingness to help exceeded my expectations. Thanks for being so friendly and helpful. I really appreciate it.

Likely to Recommend

Repair Quality

The experience was phenomenal. Les took care of me and made the whole process very easy. The communication exceeded my expectation. I wish every sort of transaction was as great as this was.

Customer Service

Likely to Recommend

Repair Quality

I had a great experience with Dahl Ford’s collision repair department! Les Butler made the entire process quick, easy, and stress-free. He was friendly, straightforward, fair, and kept everything moving efficiently. I barely had to do a thing, which made the whole experience even better! Excellent customer service from start to finish. Highly recommend Les and the team at Dahl Ford!

Customer Service

Returned Clean

My Experience

The service and people were so great it made me buy a used vehicle from y’all!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The body shop employees were very thorough, professional and very pleasant to work with. I would recommend them and Dahl to anyone knowing the service is exceptional.

Likely to Recommend

Repair Quality

Extremely satisfied. The body shop team were professional and very helpful.

Customer Service

The team were very friendly and always professional

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good work

Customer Service

Very friendly

Returned Clean

My Experience

Very good my car looks brand new better than when it went in they do an excellent job thank you so much

Likely to Recommend

Repair Quality

The job was done very fast and the paint job was beautiful it looks just like the original paint that was on the car before it got hit excellent excellent excellent I would recommend anybody to go to you to repair their car

Customer Service

Likely to Recommend

Repair Quality

From the first time I phoned Jeremy, untill the time I walked out the Door, I was blow away with his exceptional customer service and professionalism . Everyone in the department I met was empathetic with all the avenues that the repair experience can present. Thank you All The Big Boss should be proud , you all gave a darn. Above and beyond felt like a team .

Customer Service

Everything was Exceptional Form 1st call to Last

Returned Clean

My Experience

Job well done. My car looks great. Very good at keeping me informed on the progress. I give them a A plus on their work.

Likely to Recommend

Repair Quality

Customer Service

Great job! Only complaint took over three weeks to get my car back.

Returned Clean

My Experience

So glad to get our car back. It looks new. Thanks for repairing our car. Ill sure recommend you to my friends

Likely to Recommend

Repair Quality

Dahl Ford did a wonderful job. My car is like new. Ill will be recommending your body shop. Jeremy always kept me informed. Great customer service

Customer Service