Dahl Ford

4.8 (1,129reviews)
98%
1310 E Kimberly Rd,  Davenport,  IA  52807

In operation 89 years.

friendly and caring. customer service oriented

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,129)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlight the friendly, knowledgeable, and courteous staff who made the experience seamless and stress-free. Repairs are frequently described as flawless, with vehicles returned looking brand new, often detailed inside and out as a pleasant bonus. Customers appreciate timely updates via text and proactive communication, with several noting their vehicles were completed ahead of schedule. The shop receives high marks for handling insurance claims efficiently and advocating on behalf of customers. A few customers noted areas for improvement, including communication delays on repair status, occasional issues with parts or minor quality oversights, and concerns about the app-based communication system, all shared directly from customer feedback.
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"Workmanship was spot on, customer service was awesome and the communication was open and consistent!"
"The body shop did an excellent job of repairing the driver side fender, both doors and the area behind the left rear door. ..." Read more
"Was able to get me in quickly, very thorough in assessing needed repairs, work completed quickly. I was not just satisfied, I was thrilled and very ..." Read more
"Always comes out like the damage never happened. Staff is always a pleasure to deal with."
"... kind of white spots on the fender and hood, and the guys from the body shop took it over to detailing and got it cleaned up right away." Read more
"No complaints at all!! Got it done 2 days before schedule!! Fantastic"
"My car was completed a day early. Staff was excellent! Informed me every step while my car was being repaired. ..." Read more
"It took almost 2 mos to have car repaired, contact was not made on delays or new eta."
"Was ready one day before promised which was a great help"
"Repair looks great. Finished it sooner than the original estimated date of completion."

My Experience

Guys did a beautiful job. Many thanks. I appreciate the wash job. Emily

Likely to Recommend

Most definitely

Repair Quality

Les and Jennifer( I am not sure that’s her name but she answers the phone in the office) they kept me updated on everything. Very professional and great to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Pick up my vehicle and door locks was jacked up and that wasn't even what they were supposed to fix, then after that I figure i better double check what was supposed to be fixed and found my fender guard not totally fastened correctly so had to take it back for a Thurd time what a joke

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Good job and quick work

Customer Service

My Experience

The staff and service was excellent beginning with the initial estimate, through scheduling and repairs. Dahl provided timely communication and kept me informed of the progress in the repairs. When work was done my van was ready on time and looked as good as new. Dahl Ford Collision Repair has an excellent reputation in the community for a good reason.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Les and the rest of the body shop team made this an absolutely smooth and effortless process especially never having to deal with car work before.

My Experience

Your team was helpful, attentive, courteous and did an excellent job in repairing my rear passenger door. Thank You All!

Likely to Recommend

I will continue to remember the quality received..

Repair Quality

Looks new and works great!

Customer Service

Staff were professional, helpful and made this experience beneficial!

Returned Clean

My Experience

Les was the best! Really helped me understand the process with the insurance claim and advocated for me to get in a safe vehicle as quickly as possible. The repairs looked amazing.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job

Likely to Recommend

Great job, excellentnto work with !!!

Repair Quality

Customer Service

My Experience

Thanks for your concern on details of repair

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Team took time to review review estimate & all questions answered throughout the process. Les was awesome to show me exactly what parts need replaced or repaired.

Likely to Recommend

Repair Quality

Customer Service

Lez is awesome

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dahl dealt very well with the insurance company on our hail damage claim and did a n excellent job fixing our car.

Likely to Recommend

Repair Quality

They did an excellent job fixing my car and taking care of the insurance claim.

Customer Service

My Experience

I think Dahl ford body shop did a great job on my car.