Dahl Ford

4.8 (1,115reviews)
98%
1310 E Kimberly Rd,  Davenport,  IA  52807

In operation 89 years.

friendly and caring. customer service oriented

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,115)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlight the friendly, knowledgeable, and courteous staff who made the experience seamless and stress-free. Repairs are frequently described as flawless, with vehicles returned looking brand new, often detailed inside and out as a pleasant bonus. Customers appreciate timely updates via text and proactive communication, with several noting their vehicles were completed ahead of schedule. The shop receives high marks for handling insurance claims efficiently and advocating on behalf of customers. A few customers noted areas for improvement, including communication delays on repair status, occasional issues with parts or minor quality oversights, and concerns about the app-based communication system, all shared directly from customer feedback.
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"Workmanship was spot on, customer service was awesome and the communication was open and consistent!"
"The body shop did an excellent job of repairing the driver side fender, both doors and the area behind the left rear door. ..." Read more
"Was able to get me in quickly, very thorough in assessing needed repairs, work completed quickly. I was not just satisfied, I was thrilled and very ..." Read more
"Always comes out like the damage never happened. Staff is always a pleasure to deal with."
"... kind of white spots on the fender and hood, and the guys from the body shop took it over to detailing and got it cleaned up right away." Read more
"No complaints at all!! Got it done 2 days before schedule!! Fantastic"
"My car was completed a day early. Staff was excellent! Informed me every step while my car was being repaired. ..." Read more
"It took almost 2 mos to have car repaired, contact was not made on delays or new eta."
"Was ready one day before promised which was a great help"
"Repair looks great. Finished it sooner than the original estimated date of completion."

My Experience

My Experience

Team took time to review review estimate & all questions answered throughout the process. Les was awesome to show me exactly what parts need replaced or repaired.

Likely to Recommend

Repair Quality

Customer Service

Lez is awesome

Returned Clean

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My Experience

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Returned Clean

My Experience

Dahl dealt very well with the insurance company on our hail damage claim and did a n excellent job fixing our car.

Likely to Recommend

Repair Quality

They did an excellent job fixing my car and taking care of the insurance claim.

Customer Service

My Experience

I think Dahl ford body shop did a great job on my car.

My Experience

Employees are very nice and accommodating.

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Repair Quality

Customer Service

Staff is very kind!

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Customer Service

My Experience

Car was done on schedule and they kept me informed along the way.

My Experience

I am very satisfied and happy with my decision to take my vehicle to Dahl Ford. I was treated with respect and felt like family. I will recommend Dahl Ford to family and friends.🙂

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Repair Quality

Customer Service

My Experience

Everything was great 👍🏼. Very pleased with the communication and outcome.

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Repair Quality

Everything went very smoothly.

Customer Service

Returned Clean

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Repair Quality

While my car looks great, they relied on computers to make sure everything was ok. It wasn't. If my car would have been test drove, they would have immediately noticed the sensors didn't operate correctly. Instead I had to find out the hard way myself and take my car back and have it fixed.

Customer Service

Returned Clean

My Experience

Very impressed with your professionalism. Everything went smoothly from start to finish. Thank you.

My Experience

It looks as good as new.

Likely to Recommend

Repair Quality

I know my car is in good hands when I leave it with Dahl Ford. Everyone is always so friendly, and I get updates along the way, so I never have to worry. This is my go to for any car repairs I need done.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Everyone was very professional and knowledgeable. My vehicle looked great . Good job with all repairs. Les kept me advised along the way and expressed his concerns the whole time. Thanks to all 👍

Likely to Recommend

The staff were very friendly and easy to work with. I love that they took care of contacting Enterprise and made the entire process seamless. Thank you!

Repair Quality

Customer Service