Dale Earnhardt JR Chevrolet Hendrick Collision

4.8 (3,774reviews)
96%
4325 W Pensacola St.,  Tallahassee,  FL  32304
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Shop AssistantSparkles

In operation 12 years.

Hendrick collision center is part of Hendrick Automotive Group. We are a state of the art collision repair facility. We are staffed with manufacture trained technicians that are certified to repair your car. Hendrick collision center's focus is to repair your car back to factory specifications while delivering excellent customer experience. We warranty repairs for the lifetime that you own your vehicle. We also offer custom collision financing options along with state of the art online photo estimating for your convenience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Tesla

Reviews (3,774)

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Everyone professional and friendly.

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Excellent

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Once issues are resolved I will feel better on recommending Hendrick

Repair Quality

My review was going to be a glowing 5 star review despite all the issues I had during my pick up process that lasted 2 days. My repairs arent completed. Was given the vehicle back and on the way home noticed a noise coming from the area repaired. Inspected area and saw things not completely put back / installed correctly / loose. Contacted again and was told the technician lives close by and offered to come by my house to tighten those loose parts and to make sure all is well so I wouldnt have to make the 45 min drive back to the body shop. Its been almost 2 weeks and I have yet to have this resolved.

Customer Service

Customer service from Nikki, Tiffany and David were great!

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This was as positive an experience as I could have hoped for given it was an accident that required body work.

Repair Quality

Pam, Beth, and the entire team was wonderful to work with! Hopefully I won't have another need for bodywork, but if I do I know where to go!!!

Customer Service

Outstanding customer service! Pam and Beth kept me looped in to every step as the job progressed!

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Have already told several people that if they need work call this repair shop.

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Absolutely great customer service and turnaround time was fast!

Customer Service

They were great!

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Ms Pam were very pleasant to work with she explained everything step by step what would and wouldn’t happen how if I had any questions are comments I can call her

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The repair is perfect.

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Everyone was very kind.

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Fast and quality work

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Only because I believe the secondary damage was likely a rare occurrence.

Repair Quality

Car was rear ended when it was being evaluated and had to wait for those repairs on top of the original damage. Now appears I have a 2026 bumper replacement on a 2021 model through no fault of my own. Plus to add insult to injury, a substitute car wasn’t offered for the added days the car was in the shop lengthening the days I had no vehicle to drive.

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In spite of the 2nd collision at the time the car was under their care in the repair shop, customer service kept me informed that the 2nd accident repairs was at their expense and also the added progress of repairs.

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My Experience

Incredible customer service and communication. Beautiful product!

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Pam was great kept me up to date with the progress

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Working with the team has been a joy. While I did experience an issue during the process, the team was kind, receptive, and took the time to listen to my concerns. They addressed the problem promptly and have been wonderful throughout what has been an overwhelming accident situation that was completely out of my control. I especially appreciated the regular update calls—they made me feel valued and reassured that I had not been forgotten. Every interaction was pleasant, professional, and caring. I sincerely hope I never find myself in this situation again, but if I do need collision repair services in the future, I would not hesitate to return. I would also confidently recommend your team to anyone in need of collision work. Thank you for providing such excellent customer service.

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Took several days longer than promised. But once David took over, things moved much faster. Communication was great and they stayed past closed so we could pick it up. Team was really helpful in handling all the insurance info. Car looks good but the one panel is slightly different now from the rest of the car.

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Communication was great and team was really nice and friendly. Handled all the insurance stuff.

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Great employees service was great

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Services was great

Returned Clean