Dalton Collision, Inc. Blaine
Serving the Greater Metropolitan Knoxville area and surrounding counties since 1991. I-Car Gold Class 25 years in a row, since 1998. Longest in the state of Tennessee.ASE Blue Seal Certifed 20 years in a row, since 2003. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners through update promise.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I loved the way I got an update email every morning letting me know what was going on with my repair. My car looks great and I couldn’t be happier with the way it looks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dam good job .Thank you
My Experience - 5.0/5.0 -
We talked with Angela she made us feel very welcome and kept us updated on our repairs . Wes did our estimate very nice guy, Amanda talked with us when we picked our truck up they all gave us a lot of information that was very helpful. Thanks for a job well done!! We highly recommend Daltons for your repairs .
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so nice and professional gave a lot of information and kept us updated on how things were going.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
What has been done is great. The constant delays for parts that were late, wrong, or defective was a real disappointment. The hub cap cover you could not get was available on Amazon. We ordered it and will turn in the receipt. Your staff is exceptional and, as I said, completed work is wonderful.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m a return customer for a good reason! It’s always unfortunate to have to go to a body shop, but Dalton collision is my only choice that I will ever go to. Always professional and always a perfect job.
Likely to Recommend - 5.0/5.0 -
I will continue to tell folks how fabulous Dalton is!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Angela went above and beyond to keep me updated
Returned Clean
Likely to Recommend - 3.5/5.0 -
I had used them before and had a far better experience than this time. Some of it was unfortunately circumstantial issues but some was not.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A very organized business. I was very impressed with the daily text updates. My Jeep looks great.
Likely to Recommend - 5.0/5.0 -
I definitely will recommend
Repair Quality - 5.0/5.0 -
Excellent staff
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful people
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and thorough
Customer Service - 5.0/5.0 -
Kept me in the loop thru the whole process
My Experience - 5.0/5.0 -
I am well pleased with the work done and the timely updates and care of everyone there. I will definitely be referring others to them if needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Definitely went down hill on the last year. No communication. Poor service and work. Costed me more money than it should have
Repair Quality - 1.5/5.0 -
No updates. Poor resolution. No care for out of pocket rental. Very unsatisfied compared to when Jacob was there at Blaine.
Customer Service - 1.5/5.0 -
Again, no updates or communication.
Returned Clean
My Experience - 5.0/5.0 -
The work was great and everyone was so professional and welcoming. Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was absolutely great. 10
Customer Service - 5.0/5.0 -
It was great .
Returned Clean
My Experience - 5.0/5.0 -
Customer service is perfect from the time you walk in the door until repairs are complete. Daily updates on progress is so helpful! Will always use and recommend Dalton Collision!