Darcars Collision Center of Marlow Heights

3.9 (2,047reviews)
71%
5060 Auth Way,  Suitland,  MD  20746

At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,047)

Likely to Recommend

0% chnave

Repair Quality

The outside of the car was completely replaced looked brand new. It took two weeks longer than what they said it was gonna take and I also have problems now with my left speaker in my car and I have problems with my Apple CarPlay, so yes, they fixed my car but one could say not all the way

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Good work

Likely to Recommend

Repair Quality

Very good customer service with the updates from text and phone calls. Thank you

Customer Service

Likely to Recommend

Would’ve like to have a higher rating.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Tim and the rest of the crew were outstanding. They were transparent and kept me informed throughout the entire process. The wheel resurfacing was not the best, but I'm dealing with insurance for that.

Customer Service

Great staff and I liked how when she didn't know the answer, she went and asked.

Likely to Recommend

I like the work that the shop does and the professionalism of the team.

Repair Quality

Overall I am very satisfied with the repairs made at Darcars. With the initial pickup of my vehicle I did notice that the hood of the car was not flush with the right bumper side body of the car. I discussed this with Tim Wilson and asked if that was possibly the result of using aftermarket parts (I work for a auto insurance company & familiar with their first preference of usung aftermarket parts). I explained that was not acceptable & I would be contacting the insurance company and he indicated he would also be reaching out to them. A few days later I was called by Tim and he advised that Darcars would be replacing the aftermarket bumper with a new bumper and that would resolve the issue. I took the car back for the fix and everything is perfect. Tim was excellent in keeping me informed of the work to be done and it's process. Great working with Darcars

Customer Service

Great service and good in keeping me informed regarding the repairs.

Likely to Recommend

Repair Quality

Need only one more thing done

Customer Service

Returned Clean

Likely to Recommend

I would still recommend Darcars

Repair Quality

Im very satisfied with the repairs on my vehicle

Customer Service

The customer service was awesome that's why I've been a long time customer

Returned Clean

My Experience

I was very pleased with the staff I encountered when I needed answers when I contacted them on several occasions. I would recommend others to use the shop I used.

My Experience

Reliable, quick, and very careful and caring and please will use them again. Thank you for your service

Likely to Recommend

Highly recommend

Repair Quality

Customer Service

Happy about the work

My Experience

My Experience

Great customer service!!

Likely to Recommend

I would recommend a friend at anytime

Repair Quality

The customer service was great

Customer Service

Excellent work

Likely to Recommend

Repair Quality

Car was stolen DARCARS was recommended to fix everything got my car back lights are on pieces are missing from my car that wasn’t before it went to darcars and afterwards I get told my car couldn’t be worked on because of certain aftermarket parts

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

very good repair service. i am extremely pleased

Customer Service

My Experience

Outstanding customer service. Mr. Larry was very responsive and professional