Darcars Collision Center of Marlow Heights

3.9 (2,047reviews)
71%
5060 Auth Way,  Suitland,  MD  20746

At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,047)

My Experience

Well I appreciate the prompt service that I received. The work was done very professional. Thanks.........Mr. Ellis

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My Experience

Things went very well from the starthe staff communicated very well and answered my questions and thanked me for doing business with them. The repair looks like it was done very well.

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My Experience

The mechanic did a wonderful job.

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The mechanic did an excellent job in fixing my car.

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Excellent customer service and the care given to your vehicle

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Unfortunately, I had to continue to call and check on when my car would be ready. No one kept me informed of the repair status without me calling first. Once on the call, they were very helpful. I just don't think that I should have had to make the call. Excellent customer would have been for them to call me first to have kept me abreast as to the delays with the repairs, specifically the front glass window.

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My Experience

I commend Mr. Kristopher Cox for being patiently good and professional. But somehow, sorry to say, one of your employees, a black guy with a long braided hair was somewhat rude, impatient and arrogant. How they painted the rear bumper of my car was smoothly good but they're not careful enough because they painted the V I N sticker of my car located at the rear bumper!

My Experience

You have a great team. Who patiently provided for my needs. I was totally satisfied. Thanks to them all for making my problem go smoothly to no problem.

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Staff members were rude. I had to call the shop myself to get status updates 4 times. Customer service was the worst I have ever seen at a dealership.

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