Darcars Collision Center of Rockville
In operation 51 years.
At DARCARS, we work to repair your vehicle to pre-accident condition, without delays. Our technicians are factory trained and industry certified to handle all phases of collision repair. This means you can expect accurate estimating and high quality repairs from all DARCARS collision centers. We will make every step of the repair process from drop off to ON-Time delivery a positive experience. DARCARS wants to earn your TRUST for today, tomorrow, and years to come. Rest assured you made the right decision. Nissan Certified, Toyota Certified, Volvo Certified, I-CAR Gold Class Certified
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Cash
- Check
- Debit Card
- English
- Spanish
- Korean
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job!!!
Customer Service - 4.0/5.0 -
Front desk needs improvement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied ❗️ Keep up your good job .👍 Thanks for usual cooperation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with James Yu was a real pleasure. James and the team at Darcars are very responsive and there’s no BS.
Customer Service - 5.0/5.0 -
The dealership was very professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new. Thank you James
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Micheal Dean gave us a quick repair estimate and then worked with the other party's insurance company once they decided to use their insurance to pay for our repairs. Micheal kept us updated on the status of the repairs throughout the process. I highly recommend him for his responsiveness and excellent customer service throughout the process.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
The car repair took two weeks to complete, and I had to call repeatedly to get updates about the status of my car. When it was finally completed, I noticed that the work had not been done correctly. The replacement soft top on my Jeep does not fit properly, and the Jeep’s rear window was damaged/cracked. The window was not damaged when I dropped the vehicle off for repairs. Now I have to find another repair shop to redo the entire job properly, in addition to replacing the rear window that was damaged while the Jeep was at DARCARS. This has caused me additional time, inconvenience, and expense.
Customer Service - 0.5/5.0 -
The car repair took two weeks to complete, and I had to call repeatedly to get updates about the status of my car. When it was finally completed, I noticed that the work had not been done correctly. The replacement soft top on my Jeep does not fit properly, and the Jeep’s rear window was damaged/cracked. The window was not damaged when I dropped the vehicle off for repairs. Now I have to find another repair shop to redo the entire job properly, in addition to replacing the rear window that was damaged while the Jeep was at DARCARS. This has caused me additional time, inconvenience, and expense.
Likely to Recommend - 2.0/5.0 -
Not very happy with their service.
Repair Quality - 2.0/5.0 -
There were parts that did not need replacement that were replaced in any case. It would have been fine to keep the old parts that were not damaged. I am talking about a few additional parts for the rear bumper.
Customer Service - 2.5/5.0 -
Customer rep was not very helpful on resolving my concern about having replaced parts that did not need to be replaced.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The company did a great job on my vehicle and the everyone was very kind and professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend them
Repair Quality - 5.0/5.0 -
Very professional high trained staff. Excellent customer service and work performed.
Customer Service - 5.0/5.0 -
Estimate amount was reasonable and work performed was done in the amount of time they estimated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent services. Mr James was awesome. Thank you!!!
Customer Service - 5.0/5.0 -
Excellent!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was especially impressed with Michael Dean's regular updates by email regarding the status of the repair work