Dave Backer Auto Inc

5.0 (600reviews)

100%

(513) 661-7500

6500 Glenway Avenue Ste 8, Cincinnati, OH 45211

100%

6500 Glenway Avenue Ste 8
Cincinnati, OH 45211

Get Directions Website Email

About Dave Backer Auto Inc

6500 Glenway Avenue Ste 8
Cincinnati, OH 45211

Get Directions Website Email

In operation 48 years.

Dave Backer Auto is a family owned auto repair business that has been in business since 1978. Our goal is to provide high quality repairs to all our customers. We provide a high level of communication throughouut the repair process including text and email messaging with our customers. Dave's famous saying is "if you don't take care of the customer... someone else will"!!!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (600)

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Newest
Rating

578 Customers Rated

5 Stars

92.2% Complete

(553)
4 Stars

3.7% Complete

(22)
3 Stars

0.5% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding workmanship, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Repair quality is frequently described as excellent, with numerous 10/10 ratings. Customers appreciate the seamless process, including insurance coordination and rental car assistance. A standout bonus highlighted by many is the complimentary interior and exterior detailing upon vehicle return. Timeliness is largely positive, with many repairs completed ahead of schedule, though a few customers noted minor delays, sometimes due to parts availability. Some customers mentioned they would have appreciated more proactive communication during the repair process. Overall, the overwhelming sentiment reflects a highly satisfied customer base with strong loyalty and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... enough about the professional service and how they went above and beyond with my repair. Very happy, got me in quickly, returned my vehicle early and ..." Read more

"... service from all of the staff who work for the company! Very professional. Wonderful communication and follow through! And great productwork! I strongly recommend Dave ..." Read more

"Family run business. They do a wonderful job and the service level is beyond compare. Very old school and the personal touch of dealing directly with the ..." Read more

"Excellent work as always, wonderful people. Customer is always first!"

"Dave Backer Auto went way above and beyond for me! When there was an issue with my rental car, they brought my car to my house ..." Read more

"... went above and beyond with my repair. Very happy, got me in quickly, returned my vehicle early and nicely detailed. 1010 would recommend!" Read more

"I was told five days and picked it up on fifth day. Perfect!"

"It was ready earlier than I thought it would be."

"I believe they quoted me at 2 weeks and it was ready the 10th day"

"I was told about a week and didnt get it back for almost a month. Probably due to the age of my truck and parts availability."

"The communication from the shop was unbelievably good."

"Communication was incredible!"

"The communication couldnt have been better. I knew everything I needed to know."

"... Traverse after we were rear ended at a complete stop. Excellent craftsmanship, great communication, and a smooth process from start to finish. Highly recommend this ..." Read more

"I was not made aware of the online progress tracking before the service was complete. Calls were responded to"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... enough about the professional service and how they went above and beyond with my repair. Very happy, got me in quickly, returned my vehicle early and ..." Read more

"... service from all of the staff who work for the company! Very professional. Wonderful communication and follow through! And great productwork! I strongly recommend Dave ..." Read more

"Family run business. They do a wonderful job and the service level is beyond compare. Very old school and the personal touch of dealing directly with the ..." Read more

"Excellent work as always, wonderful people. Customer is always first!"

"Dave Backer Auto went way above and beyond for me! When there was an issue with my rental car, they brought my car to my house ..." Read more

"... went above and beyond with my repair. Very happy, got me in quickly, returned my vehicle early and nicely detailed. 1010 would recommend!" Read more

"I was told five days and picked it up on fifth day. Perfect!"

"It was ready earlier than I thought it would be."

"I believe they quoted me at 2 weeks and it was ready the 10th day"

"I was told about a week and didnt get it back for almost a month. Probably due to the age of my truck and parts availability."

"The communication from the shop was unbelievably good."

"Communication was incredible!"

"The communication couldnt have been better. I knew everything I needed to know."

"... Traverse after we were rear ended at a complete stop. Excellent craftsmanship, great communication, and a smooth process from start to finish. Highly recommend this ..." Read more

"I was not made aware of the online progress tracking before the service was complete. Calls were responded to"

Tracy (GMC owner) reviewed 9/17/26

Everyone is so nice and professional! Will come back for sure !

Kennedy (Kia owner) reviewed 9/17/26

The repair was completed quickly and above my expectations. My car looks great and new again

The staff were helpful answering my questions & very courteous. They took care of everything with the insurance.

Darlene (Buick owner) reviewed 9/17/26

Everything was great

Julie (Volkswagen owner) reviewed 9/14/26

Laura (Ford owner) reviewed 9/14/26

Great job. Thank you

Michael (Ford owner) reviewed 9/7/26

Christina (Honda owner) reviewed 9/4/26

I posted this on my Facebook: I just want to give a HUGE shoutout to Dave Backer auto body for the AMAZING job they did on my Honda accord ☺️… I was side swiped the entire length of my passenger side and my car literally looks brand new 🙌🥹 Like it looks like the day I drove it out of the showroom. I’m sooooo impressed with their work and HIGHLY RECOMMEND!!! Thank you Dave Backer Auto body and crew! Amazing job 🤩🤩🤩🔥🏆🙌🙏🏼

Excellent service

Syd (Honda owner) reviewed 9/3/26

Everytime

They went above and beyond my expectations great company great staff easy to work with

Timothy (Toyota owner) reviewed 9/1/26

Took care of my rental car and truck was looking great on pickup. I would highly recommend this company

Shirley (Kia owner) reviewed 8/31/26

I can’t say enough nice things about my experience. I got in almost a month sooner than expected. Cathy was fabulous arranging my rental & having me picked up. When my van was done they worked with me to pick it up. I’d definitely recommend them to anyone that needed repairs! 10/10 stars from me!

Tracey (Toyota owner) reviewed 8/28/26

They’re the best in the city and very good customer service.

Is was a long wait and I see why. The best in the City.

Very nice and friendly. Keep me updated with the repairs.

Carol (Honda owner) reviewed 8/26/26

The service and workmanship were outstanding.

The customer service was excellent & respected my need for assistance.

Richard (Honda owner) reviewed 8/24/26

Curtis (Toyota owner) reviewed 8/24/26

Always great!!

Sally (Chevrolet owner) reviewed 8/19/26

James (Toyota owner) reviewed 8/19/26

Excellent work as always, wonderful people. Customer is always first!

Christy (Buick owner) reviewed 8/19/26

Highly recommend.

Dave (Chevrolet owner) reviewed 8/17/26

Did a very good job. Had a car completed on the day. They said they would. Very unusual for most places.

Great people to work with

Daniel (Volkswagen owner) reviewed 8/12/26

Julie (Nissan owner) reviewed 8/6/26

Very satisfied above and beyond

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You should always ask your auto body shop if they offer a warranty on their repairs.

Dave Backer Auto Inc

About Dave Backer Auto Inc

Reviews (600)

578 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean