Dave Backer Auto Inc

5.0 (574reviews)

100%

(513) 661-7500

6500 Glenway Avenue Ste 8, Cincinnati, OH 45211

100%

6500 Glenway Avenue Ste 8
Cincinnati, OH 45211

Get Directions Website Email

About Dave Backer Auto Inc

6500 Glenway Avenue Ste 8
Cincinnati, OH 45211

Get Directions Website Email

In operation 48 years.

Dave Backer Auto is a family owned auto repair business that has been in business since 1978. Our goal is to provide high quality repairs to all our customers. We provide a high level of communication throughouut the repair process including text and email messaging with our customers. Dave's famous saying is "if you don't take care of the customer... someone else will"!!!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (574)

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Rating

552 Customers Rated

5 Stars

91.8% Complete

(527)
4 Stars

3.8% Complete

(22)
3 Stars

0.5% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The level of professionalism and friendliness of the staff was frequently highlighted, with customers describing interactions as seamless and welcoming. Timeliness was a strong point, as numerous customers noted their vehicles were completed earlier than expected. The complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise that delighted many customers. A few customers mentioned minor areas for improvement, including better proactive communication during delays and occasional follow-up items such as small parts or touch-ups needed after pickup. Overall, the shop received overwhelmingly positive feedback, with customers enthusiastically recommending it to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"Dave Backer did an excellent job with the repairs needed on my truck. The staff are very friendly and professional. They ..." Read more

"Outstanding work replacing the entire rear of our Chevrolet Traverse after we were rear ended at a complete stop. ..." Read more

"My 2015 KIA looked as good as the day I bought it! Excellent work!"

"Excellent customer service from all of the staff who work for the company! Very professional. Wonderful ..." Read more

"Professional all the way from the beginning to the finish. Looks like New and they took care of everything."

"Great service, quick turnaround and excellent body work. Highly recommended"

"I was told five days and picked it up on fifth day. Perfect!"

"It was ready earlier than I thought it would be."

"I believe they quoted me at 2 weeks and it was ready the 10th day"

"Everything was great. Work was completed earlier than I expected."

"The communication from the shop was unbelievably good."

"Communication was incredible!"

"... Traverse after we were rear ended at a complete stop. Excellent craftsmanship, great communication, and a smooth process from start to finish. Highly recommend this ..." Read more

"The communication couldnt have been better. I knew everything I needed to know."

"Friendly and efficient. Love how they explained the entire process to me from the actual repair to the insurance"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Dave Backer did an excellent job with the repairs needed on my truck. The staff are very friendly and professional. They ..." Read more

"Outstanding work replacing the entire rear of our Chevrolet Traverse after we were rear ended at a complete stop. ..." Read more

"My 2015 KIA looked as good as the day I bought it! Excellent work!"

"Excellent customer service from all of the staff who work for the company! Very professional. Wonderful ..." Read more

"Professional all the way from the beginning to the finish. Looks like New and they took care of everything."

"Great service, quick turnaround and excellent body work. Highly recommended"

"I was told five days and picked it up on fifth day. Perfect!"

"It was ready earlier than I thought it would be."

"I believe they quoted me at 2 weeks and it was ready the 10th day"

"Everything was great. Work was completed earlier than I expected."

"The communication from the shop was unbelievably good."

"Communication was incredible!"

"... Traverse after we were rear ended at a complete stop. Excellent craftsmanship, great communication, and a smooth process from start to finish. Highly recommend this ..." Read more

"The communication couldnt have been better. I knew everything I needed to know."

"Friendly and efficient. Love how they explained the entire process to me from the actual repair to the insurance"

Gary (Kia owner) reviewed 7/30/26

I have had the pleasure of having Dave Backer work on a number of vehicles and they always do top tier work.

Always polite and attentive!

Joseph (Honda owner) reviewed 7/30/26

The repair job was fantastic. Left the front of my car spotless. Very helpful over the phone. 100% giving them a call if I ever need other repair work

Edward (Ford owner) reviewed 7/30/26

Sergio (Honda owner) reviewed 7/27/26

Great job and quick once the car was checked in, but the waiting time previous to the service was very long.

Excellent!

Janice (Honda owner) reviewed 7/27/26

Peggy (Honda owner) reviewed 7/20/26

John (Honda owner) reviewed 7/17/26

Dale (Dodge owner) reviewed 7/13/26

Truck not finished yet. Need Andrew to look at paint finish . Im not a painter but can see orange peel finish we need to talk.

Reid (Subaru owner) reviewed 7/9/26

James (Hyundai owner) reviewed 7/8/26

Always happy with the body work repairs to my vehicles! Thank you.

They are always super courteous.

Raina (Volkswagen owner) reviewed 7/2/26

They did awesome!!!! Even found keys that I had no idea where I put them.

Brian (Chevrolet owner) reviewed 6/29/26

Thanks, you took care of everything and I'm grateful.

Joshua (Ford owner) reviewed 6/29/26

Kathy (Lexus owner) reviewed 6/29/26

Darlene (Kia owner) reviewed 6/29/26

I hate surveys. And this is why I don't do them as once you start you are forced to finish them

I previously replied that I had a great experience with the shop. They were very thorough and quick

I hate surveys

Brittany (Subaru owner) reviewed 6/27/26

Anthony (Chevrolet owner) reviewed 6/24/26

Douglas (GMC owner) reviewed 6/22/26

Very satisfied with the work that was done to my truck! Looks awesome!

Repairs took a little longer than expected probably due to the age of my truck and parts availability. Overall satisfied with my experience.

Michael (Toyota owner) reviewed 6/11/26

Would be a 10 except there was a 6 week backlog

Staff was friendly, helpful and courteous

Dorothea (Toyota owner) reviewed 6/4/26

Recommend Dave Backer to all.

Great job. Great people.

Customer service was superior

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Dave Backer Auto Inc

About Dave Backer Auto Inc

Reviews (574)

552 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean