Dave Backer Auto Inc

5.0 (589reviews)
100%
6500 Glenway Avenue Ste 8,  Cincinnati,  OH  45211

In operation 48 years.

Dave Backer Auto is a family owned auto repair business that has been in business since 1978. Our goal is to provide high quality repairs to all our customers. We provide a high level of communication throughouut the repair process including text and email messaging with our customers. Dave's famous saying is "if you don't take care of the customer... someone else will"!!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (589)

Likely to Recommend

Repair Quality

Terrific customer service! Car looked better than new when work was completed. Highly recommend!

Customer Service

Returned Clean

My Experience

I'm satisfied that any time I had a question or concern Mr. Backer was available on the phone to answer questions, and when he said he will call, he did.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were completely satisfied with the repairs that Dave Backer Auto performed on our Toyota(s). They take pride in their work and take great care of their customers. We love to tell our friends and family about their exceptional service.

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

You kept me abreast of the repair as it was happening and I couldn’t be more please with the finished product! Thank you DBA!!!

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

You always take care of us, and my wife was very pleased with the detailing done to the interior prior to her picking it up.

Likely to Recommend

I will never go any where else and my family already goes here which is how I found out about them!

Repair Quality

Customer Service

Customer service was great! Anytime I had a question for anything it was answered right away and everyone was so Nice!!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great team and Andy kept me in the know through the process.

Customer Service

Andy and the team were great to work with.

Returned Clean

Likely to Recommend

Repair Quality

Great service every time!

Customer Service

Returned Clean

Likely to Recommend

Very likely

Repair Quality

Very satisfied.

Customer Service

Very satisfied

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Definitely would recommend. Not one reason I wouldn't recommend their services.

Repair Quality

Always professional with great customer service. They took that extra step to go above and beyond on repairing my car. Their services exceeded my expectations, my car looks great. Hands down, not a better auto body shop around!

Customer Service

There customer service is hard to match. Entire team is polite, welcomes you and gives you the time of day for questions/concerns. If I were opening a business, the first person I would try to hire is Andrew Backer. He is the top of the line when it comes to Customer Skills. He is easy to talk to and is very polished in his presentation. Many businesses could learn from him!

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Likely to Recommend

Absolutely.

Repair Quality

Customer Service

Could not have been better.

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Likely to Recommend

Repair Quality

Great job! Great service! Kept us informed of updates! Very friendly and organized! Thanks

Customer Service

Top notch customer service!

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

It is a great group of people to work with.

Likely to Recommend

Taken of me, defiantly take care of family & friends

Repair Quality

These guys go out of their ways to help you

Customer Service

Remembered me from only seeing him one time. Welcoming for sure. I will be back

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Likely to Recommend

Always recommend Backers! They do Great work!

Repair Quality

Fabulous Job! Every time I walk in the garage I'm thinking who's New Car is that??? Oh! It's MINE!! Thanks Bunches!

Customer Service

Very helpful &kept me informed!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I only received updates when I called them. They never initiated a call to me in the 3 months my car was there except for the day it was done.

Returned Clean