Dawley Collision & Custom

374reviews
18 Industrial Drive,  Waterford,  CT  06385

In operation 34 years, 18 years at this location.

Dawley Collision is a family owned company in business since 1992. We provide quality repairs to all our customers and provide communication throughout the repair process.

Services
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (374)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Always pleasant and always eager to help

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did do very good work.

Repair Quality

Very nice paint job although there are some very tiny white spots on the bumper which didnt seem to get covered with paint. You need to get really close to see them.

Customer Service

Some feedback, the windshield washer nozzles are aligned to be on either the right or left side and they were reinstalled on the incorrect side. It only took me a few minutes to switch them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would never recommend

Repair Quality

So dissatisfied that after two attempts refuse to bring my car back to them.

Customer Service

Shop was extremely rude. Car is still not fixed to my satisfaction. Shop lied about second set of repairs.