Dawley Collision & Custom

374reviews
18 Industrial Drive,  Waterford,  CT  06385

In operation 34 years, 18 years at this location.

Dawley Collision is a family owned company in business since 1992. We provide quality repairs to all our customers and provide communication throughout the repair process.

Services
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (374)

Likely to Recommend

Repair Quality

Customer Service

Very friendly and professional

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Dawley Collision provides a wonderful experience. I recommend them to friends whenever the situation arises.

Repair Quality

The car looks better than the day I picked it up from the dealership. Very happy with the end result!

Customer Service

Jillian, Joanne and the Dawley family provide an amazing, stress-free job experience and do work done on my car was excellent!

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Customer Service

Great communication

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Very good service!

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It was easy,because they communicated with me every step of the way. Car looks good.

Customer Service

Everything went great. They were on time fixing my car. They were very professional and I had a great experience with them. I would recommend them to anyone who needs body work. My car is working fine. Thanks. Karen Peters.

Likely to Recommend

I would highly recommend Dawley's to a friend, family member, or stranger.

Repair Quality

As already noted, the work was fabulous.

Customer Service

Dawley's Auto Body did a fabulous job ... the body work was perfect, the paint an exact match (not easy with silver metallic paint), and I was routinely kept informed of the repair progress. The staff at Dawley's was professional, courteous, and treated me with care & understanding recognizing that I had an unpleasant accident

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Did a wonderful job in communicating status

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Highly recommend

Repair Quality

Dawley Collision is a great place all around. Highly recommend

Customer Service

Dawley’s is a great autobody. Mechanics/Personnel are professional/friendly/efficient/experts

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Repair Quality

Ensured car was aligned after repair and found a bent wheel. Replaced wheel and had car realigned.

Customer Service

Excellent service. Call to schedule appointment for estimate within 5 minutes after discussion with Liberty and saw my car within 3 days. Immediately upon doing a walk around determined muffler was venting into car and unsafe to drive. They immediately called Enterprise to come to shop and pick me up so I could have transportation. Grateful for Dawleys professional and personal service.

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Great people, great work (car looks wonderful), and great service.

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Work done like Factory assembly, very well done, thank you!

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Top notch

Repair Quality

Looked brand new!

Customer Service

Excellent customer service! Many updates were provided via text! Most definitely would be any car in need of repair to Dawley’s.

Likely to Recommend

Repair Quality

Customer Service

They did an amazing job on fixing my truck it came out perfect! Customer service was excellent… very friendly and easy to work with! I’d highly recommend them to anyone…