Dawley Collision & Custom

374reviews
18 Industrial Drive,  Waterford,  CT  06385

In operation 34 years, 18 years at this location.

Dawley Collision is a family owned company in business since 1992. We provide quality repairs to all our customers and provide communication throughout the repair process.

Services
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (374)

My Experience

You could never tell that my car had a dent. The quality of their service is top notch. They had done work for our cars several times and they do an excellent job every time. We highly recommend them.

Likely to Recommend

Like I mentioned before, we have used them several times throughout the years because of the high quality of their work and customer service.

Repair Quality

This is not the first time we use their services and it is because they are the best at what they do. You cannot tell that the car has been fixed.

Customer Service

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I would recommend them to both friends and family

Repair Quality

The work was 3xcellent. My car looks like new.

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Everything went smoothly and they did an excellent job

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They did a superb job on my car! When I pulled up and saw my car I was in shock at the detail they put into it. It really looks like a brand new car thank you guys at Dawley's

Likely to Recommend

Yes I would, I will also be using them in the future if needed.

Repair Quality

The best auto body place around, hands down. I brought my baby to there shop after hitting a deer. I was recommended by my insurance company, USAA. Customer service was spot on, daily notifications on the progress of the repairs. I was given an estimated date when my truck was completed, and they delivered as promised. My Tahoe is as good as new. I want to thank the Dawley team for a job well done, thank you!

Customer Service

They provided me with daily updates on the progress of my vehicle. Very friendly business.

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My Experience

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I already have!

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Absolutely amazing repair job and an unexpected detail to boot!

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Wonderful professional staff

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Looks good as new.

Customer Service

Friendly customer service and excellent workmanship on my car.

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Excellent services!!!

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They are great

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No complaints.

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Very accomodating, even to the point of giving me a ride into the shop on the morning I needed to pick up my car.

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