Dayton Andrews American Collision
In operation 19 years.
We are a one stop shop who delivers quality and takes pride in their work. We will help with your insurance claim, get you in a rental and try to make sure this is a quick and easy experience for you. We guarantee our repairs for as long as you own your vehicle. Stop by for a free estimate.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The communication between DA and their customers is phenomenal! They inform you every step of the way of their ETA, any delays (which in my case I experienced), the proposed new ETA, the reason for the delay and the resolution. In my case, I believe DA attempted to use an aftermarket component on my new vehicle, but it must not have fit as the original piece did, so they replaced it with an OEM. All was communicated and my car was returned cleaned, and looking like its brand new self again. Valerie is also Amazing! She handles the paperwork and makes it all a smooth and easy transaction. I came in at the time she scheduled me for and all I had to do was read and sign on the dotted lines. All of the paperwork was completed and waiting on me. My car was there at the fault of another. So, not being hassled or inconvenienced was ideal! Enterprise rental company came to DA dropped the car off. When my car was completed, I left the rental there, took pics of it and another seemingly easy no hassle task. I would definitely recommend Dayton Andrews to ALL who are needing collision work done on their vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Valerie was fantastic to work with and made the repair process painless!
Returned Clean
My Experience - 5.0/5.0 -
Valerie was great. She kept me informed of what was going on with my vehicle and when it took a little longer than expected she let me know immediately why and how long it would take to complete. Plus they shined my car up beautifully before they returned it back to me. Job well done!
Likely to Recommend - 1.5/5.0
Repair Quality - 1.0/5.0 -
I had a new rear bumper put on due to being rear ended. I waited 3 months for the repair. The repair was completed in 1 day but the part does not seem even, as in the pieces are not flush/flat with each other. I do not think it is supposed to be this way. The people were very nice, however, the repair is not satisfactory.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Valerie was so incredibly helpful with my Jeep repairs. She kept me updated frequently, and went above and beyond to help me in a very stressful situation. My car looks brand new. Highly recommend this body shop!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All was good
Repair Quality - 5.0/5.0 -
All is good. Car looks great! Very satisfied! Would highly recommend!
Customer Service - 5.0/5.0 -
Valerie was great to deal with. Only person I had contact with.
Returned Clean
My Experience - 0.0/5.0 -
The split in the front bumper cover was not repaired properly and I was charged about $150 for it. I would like that charge refunded. Valarie agreed it was not fixed to her liking.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The insurance paid work done is satisfactory but I paid about $150 extra for repairs to. A split in the front bumper cover. It was not repaired properly. Check with Valarie. I would like a refund of the amount extra I paid. I have lost confidence in your ability to fix it. A refund is in order and we can call it square otherwise I will express my concerns on social media. The only reason I would do this is because no one reached out time after I expressed the same concern in your previous inquiry as to my satisfaction with repairs where I explained the problem.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Service manager told me to call to have the hood repainted fish eye. Paint run.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciated the constant update on the repair of our car
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The estimated time wait kept getting pushed back, after waiting for parts to come in.
Customer Service - 5.0/5.0 -
Valerie was very helpful and walked through the process easily.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Since I’ve never had an accident (82 yo) I was most pleased with how they handled the problem in a very efficient and timely manner. From Valerie in the office especially made it easy for me. The repairs were well done. So pleased with Dayton Andrews Repairs. Thank you to all who made this experience bearable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very efficient and kept me posted on how work was going on my car
Customer Service - 5.0/5.0 -
Very nice and communicative
Returned Clean
My Experience - 5.0/5.0 -
Thank you for help and kindness.
My Experience - 5.0/5.0 -
Everything about Dayton Andrew's Collision was Awesome, staff, the workmanship, just everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff and service excellent. We recommend Dayton Andrew's Collison to everyone I know.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Valerie and the team were great. I received regular updates and was happy with the repair and service overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Valerie was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Valerie is fantastic at her job. I love the way she communicated about my vehicle. I was so happy that the work was done actually a day and a half early. I still feel like the suspension is leaning toward the right. That is my only concern. Valerie said the suspension is OK so I will find a way to deal with it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The paint job was done with a mirror finish. Which I'm a car person and can tell when it's not done correctly. Plus a black paint job with glitter in it from the factory makes it even harder. And they did do a great job on that.
Repair Quality - 5.0/5.0 -
I had my SUV assigned to another shop for repair. They had the assignment for 6 weeks and only set up for my window to be replaced. Said they could not find my parts to get my SUV repaired. I called and sent emails for an update on finding my parts and never received any call back. So I arranged for my SUV to be repaired at Dayton Andrews. Dayton Andrews Collision had found the parts to do my repair the same day I brought my SUV in for the repair.
Customer Service - 5.0/5.0 -
The lady Valerie, that did my estimate was in constant contact with me and answered ally emails and questions promptly.