DBA Gabriel Jordan, Ford-Mercury

5.0 (155reviews)
100%
2400 Highway 59 South,  Livingston,  TX  77351
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (155)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional customer service, with staff being described as courteous, professional, and accommodating. The quality of repairs receives high marks, with vehicles looking like new and excellent workmanship noted. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process. Timeliness is generally positive, with many repairs completed ahead of schedule. However, one customer experienced significant issues with incomplete repairs and safety concerns, highlighting the importance of thorough initial assessments and ensuring all work is properly completed before vehicle return.
Select to learn more
"They did an amazing job. Car looks great, the quality of the work was great. Would recommend."
"The body shop did a fantastic job on repairing my truck"
"Gabriel Jordan does an excellent job very professional"
"Excellent workmanship… My car looks amazing"
"The vehicle came back looking like new again! And it was completed a day early!"
"Repairs completed way ahead of the guaranteed date."
"It was done 3 days early"
"It was done early! It looks like new again!"
"It was not ready before, and not ready in the time they estimated of no fault of their own. There was ..." Read more
"Waiting on parts delayed it but as soon as they came in was told when it was ready"
"I received calls during the process, they informed me of the estimates, of when the work was started, updates, ..." Read more
"I was always kept very well informed of the status of the repair work being done on my Explorer. Everyone ..." Read more
"I feel like they explained everything well to us, and kept in touch with us throughout the process. ..." Read more
"Contained me on a regular basis sure the repairs. Thank you"
"The manager & team at the body shop were awesome. The manager kept us well informed as to the progress of my Jeep repairs. Completed to perfection. Thanks ..." Read more

My Experience

Kept me informed as to progress Efficient and pleasant Car looked great when work completed

Likely to Recommend

Repair Quality

Great all around

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

My Experience

Gabriel Jordan repaired my car quickly and it looks new again. Dimas did a wonderful job of keeping me informed every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gabriel Ford did an awesome job on my vehicle. They were prompt and very professional. I give them a 10 out of 10

Likely to Recommend

I would highly recommend the Repair Shop to anyone. KEEP UP THE GOOD WORK.

Repair Quality

I was very satisfied with the services received and the manager went over above and beyond to keep me informed regarding the repairs and stayed in touch with State Farm. I will highly recommend Gabriel Jordan Collision Repair to anyone needing it. A big thanks to Mr. Deism’s he was excellent. Thanks

Customer Service

Returned Clean

My Experience

As far as. I’m concerned that team gets a 10 from me. They were very efficient and helpful. I couldn’t have asked for a for a better team to work on my vehicle.

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very good. It looks great 😃👍

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Yes they was very good 😊

Customer Service

Returned Clean

My Experience

Dimus was AMAZING he called me and kept me posted as to my repairs and estimated repair window also let me know that the repairs are guaranteed so if I had any issues to let him know. He was very sweet and my jeep looks AMAZING!!

Likely to Recommend

I was told by my family to come here and I would def tell someone else to as well

Repair Quality

fantastic

Customer Service

Dimus was amazing and friendly and kept me updated every step of the process.

Returned Clean

My Experience

The staff was amazing and finished ahead of time. Extremely satisfied

Likely to Recommend

Repair Quality

Service was excellent. Very good experience will use in the future and will tell others if repairs are needed

Customer Service

Returned Clean

My Experience

Fast and ready when they said .

Likely to Recommend

Repair Quality

Very fast turnaround

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were very polite they were very helpful I n keeping me updated on the status of the repair I was very pleased I would recommend them to others for sure.

Customer Service

Returned Clean

My Experience

Great job on repair Completed in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for keeping me in the loop and working so quickly to get my vehicle repaired and back in my possession!

My Experience

I enjoyed the process. It was stress free and simple!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Gabriel Ford done a great job on fixing the repairs to my car. Thank yall!!

Likely to Recommend

They did a great job on the repairs, was very pleased.

Repair Quality

I was very pleased with the service that I received. The staff there in the body shop were very friendly and helpful.

Customer Service

The customer service team is very helpful and they are very friendly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean