De Laveaga Service Center Inc.

4.9 (269reviews)
100%
1215b Water St.,  Santa Cruz,  CA  95062

In operation 18 years.

Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (269)

Likely to Recommend

Repair Quality

Customer Service

They did a great job!

Likely to Recommend

Repair Quality

Customer Service

good communication and service. Quality repair

Likely to Recommend

Repair Quality

Customer Service

The best ever. Everyone and everything was amazing!!

My Experience

Everything went smoothly and the front office was professional and friendly.

Likely to Recommend

Repair Quality

Completely.

Customer Service

They were great. They did a good job and were professional.

My Experience

Likely to Recommend

Repair Quality

Yes very happy with the results. Looks brand new.

Customer Service

Very professional organization. I would recommend that shop to my friends and family. Very friendly

My Experience

Very good and professional. Thank you.

Likely to Recommend

Repair Quality

Good!

Customer Service

Very good! Muy bien y profesionales

Likely to Recommend

Ms. Laura Ahumada made it a comfortable experience. Thank you.

Repair Quality

Yes, but I will closely monitory any defects in the paint. However, for now, it meets my satisfaction.

Customer Service

Laura Ahumada, front desk staff member, handled the administrative process for my car repair request from beginning to end. I found her to be professional, knowledgeable, and cordial in providing an estimate until repairs were completed and vehicle was ready for pick. Guesstimated time for completion was 8/02/24. It was completed on that date. At the time of pick up, Laura thoroughly reviewed all completed repairs with me. All repairs appeared to be completed to my satisfaction. I will closely monitor any changes in the paint as time progresses. I highly recommend this shop for car repairs.

My Experience

Thank you for the care your team took at each step of our Subaru’s service. It was great working with you and we deeply appreciate your attention to our car’s road safety, too.

Likely to Recommend

Repair Quality

So far, yes!

Customer Service

Delaveaga Collision was great to work with—thorough and attentive. Excellent experience.

My Experience

The team at Delaveaga was awesome! Laura in the office handled our car start to finish so efficiently with such a great attitude and the car was done earlier than anticipated. It looks beautiful and you can’t even tell that there was any damage. We also appreciate the fact that You returned the rental car for us end it saved a trip and asked trying to coordinate getting a ride to, and from. We will definitely use your shop again!

Likely to Recommend

Repair Quality

Customer Service

I wanted to wait answer this until I got the last part inadvertently missed in repair. They have ordered it. Communications great. Only downside-not their fault -were delays in getting parts. A repair estimated to take a week and a half took three weeks.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Laura was friendly and responsive. We got our car before the predicted timeline and the quality of the work looks fantastic.

Likely to Recommend

Repair Quality

Customer Service

Great job on time!

Likely to Recommend

Repair Quality

Customer Service

Exceptional service!

Likely to Recommend

Repair Quality

Customer Service

The staff was very nice and helpful, and the work was completed well and timely.

My Experience

Likely to Recommend

Thank you

Repair Quality

Customer Service

Really nice personal and I’m so thankfully with them o will love recommend for sure thank you so much 😊

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

FAst and good support.

Likely to Recommend

Absolutely

Repair Quality

It looks so nice!

Customer Service

Laura at Delaveaga is amazing. So calm and such a great listener and communicator. She was helpful and called regularly. She also warned me that parts were delayed so she reset my expectations, then surprise! the parts came and my car was ready before the weekend! I love this place.

Likely to Recommend

Repair Quality

Customer Service