Dealer Collision Group

4.9 (39reviews)
96%
905 Kalanianaole Wwy Building 2401,  Kailua,  HI  96734
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Shop AssistantSparkles
Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Ram

Reviews (39)

Likely to Recommend

I would definitely recommend this shop to anyone with any kind of body damage. Both only was my car dented in in the rear bumber but my electronics for safety features on my car were damaged and they brought my car back to oem and running smoothly.

Repair Quality

Customer Service

Customer service was 10/10 Kai and phoebe were very informative about what was happening on a weekly basis and made me feel secure in choosing a good body shop

Likely to Recommend

Repair Quality

I had to return my car to the Dealer because I could hear a noise coming out of the right back door they fixed, it’s like the door wasn’t closed enough & I could hear the outside noise. My husband brought it back yesterday, the mechanic said there’s a bent in the door and the door wasn’t tightly closed. He fixed it, now I don’t hear that noise. Hopefully it won’t come back. It it does I’ll return it.

Customer Service

Very nice & friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I always received a prompt phone call regarding updates to my case and my car progress. Additionally, each time I set an appointment online with DCG, I was always offered an earlier/sooner appointment.

Returned Clean

Likely to Recommend

Repair Quality

You can tell that instead of fixing or replacing parts of the damaged bumper, they just painted over it resulting in nice paint with dents and imperfections underneath

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication, clean facilities, staff really took their time and thoroughly went over our vehicle

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had an overall great experience. Had to bring my car back to use the lifetime paint warranty within 24hr due to some QA oversight, but at the end of the day, they took care of me. Would still 100% recommend DCG for paintwork and repair.

Customer Service

Kai and the team took very good care of me and responded quickly to any and all correspondence.

Returned Clean

Likely to Recommend

Repair Quality

Everyone working there were so nice n polite. Kept me posted to progress. Kind of worked w my schedule.

Customer Service

Everyone was so nice, and polite

Returned Clean

Likely to Recommend

Repair Quality

When I brought my Matrix in I asked if some white paint marks could be removed. He told me that it could be buffed off. I noticed that nothing was done.

Customer Service

They very cordial and explained the whole process to me.

Returned Clean

Likely to Recommend

Repair Quality

This was a seamless process. Everything complimented the next. Here in Hawaii cars rust. The fact that I have a lifetime guarantee on the paint is fabulous! That actually is one less concern to worry about because of the body work. The staff were attentive and professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good communication and good work. Greatly appreciate the quick repairs and responses.

Customer Service

Spectacular.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Phoebe did a really great job communicating with me about what was going on.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Got the repair done quickly and returned my truck cleaned and detailed. They pay attention to detail and point out everything. Phoebe and Kai excel in their respective responsibilities. Would definitely recommend them for your repairs.

Likely to Recommend

I would absolutely highly recommend DCG to anyone needing body work

Repair Quality

Repair quality was exceptional. Repairs look better than original!

Customer Service

Customer service was exceptional from getting estimate to follow up on progress of repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service, highly recommend. Went above and beyond. Mahaloz

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, with a fresh detail afterwards which was totally unexpected and appreciated

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Yes it looked like brand new !

Customer Service

Seemed to take a little longer than expected !

Returned Clean

Likely to Recommend

Very much appreciated their customer service and effort in keeping me updated.

Repair Quality

Shane and his crew did a great job with our SUV even though it was challenging. We had to take it back for an issue the next day but they were able to take care of the problem while we waited. Their communication while our SUV was being repaired was excellent with scheduled updates and immediate notification if something new came up. Happy to get our SUV repaired and looking like new!

Customer Service

Excellent customer service, keeping us updated along the way.

Returned Clean