Dealers Choice Complete Car Care

4.8 (210reviews)
100%
5939 Shirley Street,  Naples,  FL  34109

In operation 17 years, 7 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (210)

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Returned Clean

Likely to Recommend

I recommend Dealers choice because of the exceptional service I received from Chip and they did exceptional work on my Saturn years ago.

Repair Quality

Customer Service

Chip was phenomenal! My problem is that I was informed my vehicle would be ready by Friday or Monday being the latest unless there was a problem that occurred with my vehicle then there may be a delay but if so I should receive a phone call. On Monday I called the office twice I left a message earlier that day never received a return call. I called back around 4:50 no answer. So I called Chip's cell and that's when I found out my vehicle wasn't ready. It should be ready on Tuesday. Tuesday came I didn't hear from anyone so I called the office left a message and no return call. I called Chip on his cell phone and he told me the status if my vehicle and he apologized for no one returning my call. He said the receptionist should call me to let me know the status of my vehicle. Then I finally heard from the receptionist (Ashley) who then told me my vehicle would be ready on Wednesday around 12pm. I called Chip to inform him of my frustration and dissatisfaction on the way I with the service I received and the huge inconvenience this caused me. He deducted 50.00 off my invoice and apologized for my experience.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair came out great ! The time to do it on the other hand not so good !

Customer Service

My Experience

Literally the worst repair shop I’ve ever dealt with almost 3 weeks when it should’ve been 1 week horrible customer service except Autum she helped me out but other than that no managers helped out. My battery is having problems there’s over spray on my truck my truck shakes after putting new tires on it one of my rubber mats are missing no effort to make things right or an apology just unprofessional and very unsatisfied.

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My Experience

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My Experience

Great people to deal with. Work is accomplished quickly and professionally.

Likely to Recommend

Already stated.

Repair Quality

Personal and professional staff outstanding. Reasonable pricing. Excellent work. Definitely recommend.

Customer Service

Same comments as prior Q

Returned Clean

Likely to Recommend

Repair Quality

El servicio fue excelente solo algo tardado

Customer Service

Returned Clean

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Customer Service

Autumn went above and beyond what I expected!

Returned Clean

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Repair Quality

Quality repair.

Customer Service

3 day job took 3 weeks

Returned Clean

My Experience

Great service, communication and quality work. Very pro operation…

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Returned Clean