Dealers Choice Complete Car Care
In operation 17 years, 7 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with everything.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, knowledgeable, honest. I would certainly recommend and already have
Customer Service - 5.0/5.0 -
Professional, knowledgeable, honest. I would certainly recommend and already have
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
communication was not very good. Nobody knew were my car was with first 2 phone calls.
Customer Service - 3.5/5.0 -
communication was not very good. Nobody knew were my car was with first 2 phone calls.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
This was my 3rd time. I will question and look else where if I need repairs in the future
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
You had independent contractors complete the pin stripping, and the scheduling doubled the repair time.
Returned Clean
Kept me Informed?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repair work was excellent, but communication with staff was terrible. I made Seven phone calls in a week. I only was able to speak to a person twice. None of the five voicemails I left were returned. Very disappointing service
Customer Service - 1.5/5.0 -
Matt Young Was fine but the office is clearly not well organized
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff! Excellent service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
What was supposed to be a less than 30 day outer rear quarter panel job became 60 days. I can understand wait times on parts and unexpected complications, but not once did I get a call to update. I always, and I do mean always, had to initiate. If someone was available to speak, great. But my insurance agent, wife, and myself left voice mails that were NEVER returned. Ever. Which inevitably snow balled into confusion, frustration and unnecessary stress. Plus, money out of pocket for 30+ days for a rental since our policy only covered 30 days. DC Collision Manager did comp me $200 off my final bill, but that was a fraction of my OOP cost. A necessary gesture of good faith, but hardly satisfactory. I am a 20 year veteran who also serves other veterans, am active in serving my community and I will be letting others know about the lack of communication and blatant disregard for customers that I had to endure, and warn them not to use DC for their collision needs.
Repair Quality - 0.5/5.0 -
What was supposed to be a less than 30 day outer rear quarter panel job became 60 days. I can understand wait times on parts and unexpected complications, but not once did I get a call to update. I always, and I do mean always, had to initiate. If someone was available to speak, great. But my insurance agent, wife, and myself left voice mails that were NEVER returned. Ever. Which inevitably snow balled into confusion, frustration and unnecessary stress. Plus, money out of pocket for 30+ days for a rental since our policy only covered 30 days. DC Collision Manager did comp me $200 off my final bill, but that was a fraction of my OOP cost. A necessary gesture of good faith, but hardly satisfactory. I am a 20 year veteran who also serves other veterans, am active in serving my community and I will be letting others know about the lack of communication and blatant disregard for customers that I had to endure, and warn them not to use DC for their collision needs.
Customer Service - 0.5/5.0 -
What was supposed to be a less than 30 day outer rear quarter panel job became 60 days. I can understand wait times on parts and unexpected complications, but not once did I get a call to update. I always, and I do mean always, had to initiate. If someone was available to speak, great. But my insurance agent, wife, and myself left voice mails that were NEVER returned. Ever. Which inevitably snow balled into confusion, frustration and unnecessary stress. Plus, money out of pocket for 30+ days for a rental since our policy only covered 30 days. DC Collision Manager did comp me $200 off my final bill, but that was a fraction of my OOP cost. A necessary gesture of good faith, but hardly satisfactory. I am a 20 year veteran who also serves other veterans, am active in serving my community and I will be letting others know about the lack of communication and blatant disregard for customers that I had to endure, and warn them not to use DC for their collision needs.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never recommend Dealers Choice.
Repair Quality - 0.5/5.0 -
Repair was not compete after three weeks.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Very very poor customer service. Would not return phone calls when asked for update. Did not finish work when promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Pass side door slight missalignment
Customer Service - 5.0/5.0 -
Matt young was great to deal with.