Dealers Service

5.0 (580reviews)
100%
1343 E Borchard Ave,  Santa Ana,  CA  92705

In operation 64 years.

Dealers Service, Inc. was established in 1962 and is a family owned and operated business. Our business success is based on years of experience, Certified Technicians, well-trained estimators and a friendly and courteous staff. We are proud to be one of the first environmentally friendly collision repair shops in Orange County. Whether a vehicle has minor damage or major collision and structural damage, Dealers Service, Inc. provides quality body and paint repairs. Our Certified technicians make sure that all repairs are done right the first time saving both valued time and costly expenses on rework. We offer a lifetime warranty on all repairs and refinishes for as long as the customer owns the vehicle. We strive to not only be leaders in repair and refinishing but also in complete customer service and satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (580)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs, paint matching, and vehicles returned looking brand new. The team received high marks for professionalism, friendliness, and going above and beyond. Communication was a strong point, with customers appreciating regular updates via calls and text throughout the repair process. Timeliness was frequently commended, with several vehicles completed ahead of schedule. A few customers noted areas for improvement, including inaccurate progress tracking, a missing lug nut, and a missing carbon fiber part, as mentioned directly in their feedback. Overall, the shop earned strong loyalty and high recommendation rates.
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"Great customer service always getting the job done in a short period of time with the highest quality. Second vehicle gotten repaired ..." Read more
"... the most competent body shop I have worked with! All work was done ahead of time and done flawless! Even the paint matched and no over spray, what more ..." Read more
"Great service and Better people. The repairs were done Right the first time and on time. Thank You!!!!"
"So far so good. The communication was excellent, staff was friendly, and repairs were quick."
"Progress tracker was not 100% accurate both current and expected completion"
"... the most competent body shop I have worked with! All work was done ahead of time and done flawless! Even the paint matched and no over spray, what more ..." Read more
"Yes, ready in half the time estimated. This was great as it allowed us to follow our scheduled activities ..." Read more
"A very good and fast service, in addition to excellent customer service."
"The vehicle was ready before the promised date."
"Great service and Better people. The repairs were done Right the first time and on time. Thank You!!!!"
"... called by both Dealers Service and my insurance and kept up to date with exactly what repairs were being done." Read more
"Kept open communication on status, that was great!"
"Always great. Loved the text updates."
"I appreciate the professionalism of the team and the communication throughout the process."

My Experience

My Experience

Thank you for do a good job

Likely to Recommend

Repair Quality

Customer Service

My Experience

This has got to be the most competent body shop I have worked with! All work was done ahead of time and done flawless! Even the paint matched and no over spray, what more could you ask for! Thank you!

Likely to Recommend

Repair Quality

This has got tobe the best auto body shop in the area, completed a day earllier than expected, every thing was completed and done correctly! Great staff also! Thank you!!

Customer Service

Likely to Recommend

Repair Quality

We love your repairs. We just found a little over splashes from the top of the truck being painted we will bring it back in after our vacation. Your customer service is always top notch. Thank you. Melissa

Customer Service

The Best

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far so good. The communication was excellent, staff was friendly, and repairs were quick.

Customer Service

Likely to Recommend

Repair Quality

Initial impression of the work is positive, but it has only been a few days.

Customer Service

Likely to Recommend

Repair Quality

Progress tracker was not 100% accurate (both current and expected completion)

Customer Service

Victor was very responsive

Returned Clean

My Experience

They were quick, friendly, and got the job done great!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Always great. Loved the text updates.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yes I was satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and Victor was professional and positive In addition to quick turn around service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the professionalism of the team and the communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was Great. Keep me Updated on my. Car progress. I will highly recommend you guys 10 Stars!!

Likely to Recommend

Repair Quality

Thank you for the service, happy with the work it was done

Customer Service

Very satisfied

My Experience

Victor did a great job keeping me informed about my car’s repairs. He even did me the favor of keeping my car in the shop a few extra days after it was done since I couldn’t pick it up when it was ready. My car looks good as new with its new bumper. Thank you!