Dealers Service

5.0 (593reviews)
100%
1343 E Borchard Ave,  Santa Ana,  CA  92705

In operation 64 years.

Dealers Service, Inc. was established in 1962 and is a family owned and operated business. Our business success is based on years of experience, Certified Technicians, well-trained estimators and a friendly and courteous staff. We are proud to be one of the first environmentally friendly collision repair shops in Orange County. Whether a vehicle has minor damage or major collision and structural damage, Dealers Service, Inc. provides quality body and paint repairs. Our Certified technicians make sure that all repairs are done right the first time saving both valued time and costly expenses on rework. We offer a lifetime warranty on all repairs and refinishes for as long as the customer owns the vehicle. We strive to not only be leaders in repair and refinishing but also in complete customer service and satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (593)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs, perfect paint matching, and vehicles returned looking brand new. Communication was a standout strength, with customers appreciating regular text updates, phone calls, and an online progress tracker that kept them informed throughout the repair process. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule, which customers found to be a pleasant surprise. Long-term loyalty was evident, with several customers noting they have been returning for years or even decades due to consistently high standards. A few customers noted areas for improvement, including occasional inaccuracies in the progress tracker, a missing lug nut upon vehicle return, and a late parts delay affecting completion time. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"Excellent service and excellent quality of work. We haved used Dealers Services since the 1970s and ..." Read more
"... the most competent body shop I have worked with! All work was done ahead of time and done flawless! Even the paint matched and no over spray, what more ..." Read more
"So far so good. The communication was excellent, staff was friendly, and repairs were quick."
"Great service and Better people. The repairs were done Right the first time and on time. Thank You!!!!"
"Wonderful service!!! Great staff!! My car looks brand new!"
"... has got tobe the best auto body shop in the area, completed a day earllier than expected, every thing was completed and done correctly! Great staff also! ..." Read more
"Great customer service and efficient work in a timely manner. Thank you so much!"
"The vehicle was ready before the promised date."
"a few days early. a nice surprise!"
"A few days late"
"text updates and phone call when complete"
"Kept open communication on status, that was great!"
"Excellent service!! Great communication from everyone. Everyone was so friendly! My car looks beautiful! I would highly recommend ..." Read more

My Experience

Very friendly staff, keeps you well informed through process and work is always high caliber

Likely to Recommend

Repair Quality

Always happy here

Customer Service

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The service is great, I would not hesitate recommending Dealer Service to anyone.

Repair Quality

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Repair Quality

I liked that it was finished before the estimated time

Customer Service

Very helpful in the car rental

My Experience

Great customer service, follow up, and repairs completed in a timely manner. Vehicle looks amazing and done on-time.

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My Experience

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Great service always

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My Experience

The best auto repair facility in the OC!

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My Experience

Excellent service!! Great communication from everyone. Everyone was so friendly! My car looks beautiful! I would highly recommend Dealers Service.

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Repair Quality

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Always

Repair Quality

Excellent service and excellent quality of work. We haved used Dealers Services since the 1970s and to this date, their quality of work and service has never changed.

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My Experience

Thank you for do a good job

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Nice job

Customer Service

Good

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Repair Quality

Great customer service and efficient work in a timely manner. Thank you so much!

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My Experience

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My Experience

This has got to be the most competent body shop I have worked with! All work was done ahead of time and done flawless! Even the paint matched and no over spray, what more could you ask for! Thank you!

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Repair Quality

This has got tobe the best auto body shop in the area, completed a day earllier than expected, every thing was completed and done correctly! Great staff also! Thank you!!

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Repair Quality

We love your repairs. We just found a little over splashes from the top of the truck being painted we will bring it back in after our vacation. Your customer service is always top notch. Thank you. Melissa

Customer Service

The Best

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Repair Quality

So far so good. The communication was excellent, staff was friendly, and repairs were quick.

Customer Service