Dealers Service

5.0 (591reviews)
100%
1343 E Borchard Ave,  Santa Ana,  CA  92705

In operation 64 years.

Dealers Service, Inc. was established in 1962 and is a family owned and operated business. Our business success is based on years of experience, Certified Technicians, well-trained estimators and a friendly and courteous staff. We are proud to be one of the first environmentally friendly collision repair shops in Orange County. Whether a vehicle has minor damage or major collision and structural damage, Dealers Service, Inc. provides quality body and paint repairs. Our Certified technicians make sure that all repairs are done right the first time saving both valued time and costly expenses on rework. We offer a lifetime warranty on all repairs and refinishes for as long as the customer owns the vehicle. We strive to not only be leaders in repair and refinishing but also in complete customer service and satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (591)

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My Experience

My experience at Dealer Services from beginning to end is flawless. Nobody likes being in a car accident and nobody comes in with a good mood about. However after reading reviews about Dealer Services online I decided to give them a go. From when I came in for an estimate, I knew this place was legit. I was greeted by Cathy and finally Jose came over to introduce himself. Jose Moreno took a look at my vehicle, worked his magic and gave me my estimate. I dropped off my car the following week on Monday. Dealer Services provided me with a complimentary car rental from Enterprise for 5 days. That put me at ease knowing I had a method of transportation while I was without my vehicle. 5 days later (Friday) I got a call from Jose that my car was ready. Once again, Cathy greeted me with a friendly smile. I got my vehicle back and wow, the work is amazing!! My vehicle looks nicer than when I dropped it off. Even a complimentary car wash inside and out. Thank you Dealer Services for taking care of me and my vehicle. Great work done by the staff front and back.

Likely to Recommend

I’m going to make sure to leave a review on Yelp and Google. Excellent service worth praising .

Repair Quality

Repair quality was flawless. Looks brand new and blending is seamless to the rest of the vehicle

Customer Service

Quick turnaround time and friendly staff

My Experience

Victor was great to work with and they did a fantastic job repairing my car. Thanks

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My Experience

I brought my car because my insurance told me to go I left my car for few days after I pick up my car your repair place didn’t complete your work I have to bring it back not for job you need to get it done you caret different problem I don’t have ABS or noises with my car today is Saturday and today is Sunday you are close I left massage for Mr Victor I will bring my car for three times I have never such experience see you Monday 4th of October 2021 thanks

Likely to Recommend

Repair Quality

I bring my car for reaper to your shop few weeks ago after 5 days they called me to pick up my car I paid my sherries and the my insurance company will pay the rest after few miles drive my anti break system ABS come on and call Wright away Mr Victor don’t worry I will order abs cable and I called you when is ready he called me I bring my car again they put new cable according to mr Victor And he told me that problem is gone after 2 days my ABS comes back plus I have lost of nose it was Saturday your shop was closed I left massage for Victor with details so I bring my car for 3rd time October 6 he called me and said finally they find my car problems anyway your shop still have my car and change my insurance more than I got receive for it I will take action against your shop thanks

Customer Service

I bring my car for reaper to your shop few weeks ago after 5 days they called me to pick up my car I paid my sherries and the my insurance company will pay the rest after few miles drive my anti break system ABS come on and call Wright away Mr Victor don’t worry I will order abs cable and I called you when is ready he called me I bring my car again they put new cable according to mr Victor And he told me that problem is gone after 2 days my ABS comes back plus I have lost of nose it was Saturday your shop was closed I left massage for Victor with details so I bring my car for 3rd time October 6 he called me and said finally they find my car problems anyway your shop still have my car and change my insurance more than I got receive for it I will take action against your shop thanks

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Very Professional customer service, excellent workmanship.

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Likely to Recommend

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My Experience

Jose Lopez was super polite. He went above and beyond to help me out. The car was ready sooner and always available when I had a question or concern. The car looks amazing. Thank you for all your support

Likely to Recommend

Repair Quality

Jose provided awesome service. They had the car ready before the expected day. The car looks better than new . Thank you

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Jose is the best

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The repair was done quickly and i am completely satisfied with the work that was done.

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Highly recommended

Repair Quality

Best Service. They were helpful and fast. Highly recommended.

Customer Service

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There customer service is great from day one until your car is done

Repair Quality

This body shop if goes above customer expectations they are really good on customer service and I was very happy with the experience and work that was done with my car.

Customer Service

Above customer expectations

Likely to Recommend

Repair Quality

Victor was very helpful and professional. I liked the text updates

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Likely to Recommend

Buen servicio

Repair Quality

Good job.

Customer Service

Good job.

Likely to Recommend

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Customer Service

Horrible communication. I was told i would receive a call the day after dropping off to update me, I never received that call. I was told my car would be ready in 4 days, I never received a call that the repair was delayed. I had to call the day of to find out. I was told that to compensate for the trouble I would be given a free rental. I went to pick up the rental and it was not in fact free. My car was supposed to be delayed 3 days. Again I did not receive a call to tell me it would not be ready. I didn’t find out until I called to check on the status if the car.

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Great customer service!

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Customer Service