Deluz Autobody

My Experience - 5.0/5.0 -

Excellent job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks like new. Great work and nice staff.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Perfect, thank you! I wrote you guys a Google review : )

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great job, on time, and kept me informed of the progress. Staff with great too. The rental car was a bit of an issue but not your fault Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job and on time

Customer Service - 5.0/5.0 -

Great

Returned Clean

My Experience - 5.0/5.0 -

Nice job! They communicated thoroughly🙂

My Experience - 0.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Communication could have been better

Returned Clean

My Experience - 0.0/5.0 -

The job from the initial quote wasn’t completed. Still had scratches. The paint job wasn’t done. The initial quote was $5000 and the bill was like $900. If that were the set agreement I wouldn’t have been without the truck for over a month and paid a $500 deductible. Makes no sense.

My Experience - 5.0/5.0 -

DeLuz did an excellent job in my car. It came back looking brand new! Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 2.5/5.0 -

I am still waiting on my vehicle to be fixed

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

We are telling everyone not to go to your shop and why. We have filed a complaint with our insurance company, with more to follow.

Repair Quality - 0.5/5.0 -

This is the worst company we have ever done business with. After 4 months, they tried to deliver our car, guess they forgot it needed calibrated, second time to deliver, it had a big chip in the paint, runs in the paint, missing a part and filthy. Worried about repairs we can't see, with so little concern about quality of workmanship.

Customer Service - 0.5/5.0 -

The first two months, mostly had regular calls, saying the parts were back ordered. When we started questioning why, the calls got less frequent. We were told half truths and lies. Had to have our insurance call to see the status. Oscar was especially unprofessional, condescending, half truths, and gaslighting us. Make sure to email, because then you have what they tell you in writing, because it changes.

Returned Clean

My Experience - 5.0/5.0 -

Great body work and paint. Employees I spoke to were very kind and helpful in the process and kept me up to date.

Likely to Recommend - 5.0/5.0 -

I plan to have words with State Farm, but DeLuz did a fine job.

Repair Quality - 3.5/5.0 -

Their job deserves a 10, but having to wait over 8 weeks for parts (while we could have driven our car) was REALLY a problem for us. We realize that this is a State Farm contract issue and not actually a DeLuz thing, but it certainly flavored the overall experience.

Customer Service - 3.5/5.0 -

We liked that they kept in contact with updates via text, but it could have been more often. We had to call several times to monitor progress.

Returned Clean

My Experience - 5.0/5.0 -

The damage on our Subaru was very unusual. The branch that fell on it bent the frame on a corner of the windshield, causing it to crack. There seemed to be no way to bend corner back to the proper shape to accept a new windshield. Somehow, they got it right. We’re very happy to have our car back. Aloha

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

I believe I recently submitted a complete report on how happy we are with the completed repairs of our Subaru I have no more to add

Customer Service - 5.0/5.0 -

Professional and helpful

Returned Clean

My Experience - 5.0/5.0 -

My experience with having my car repaired at DeLuz was wonderful. Everything about this business is top notch. The facility is very clean and organized. The staff is great. Bailey was very helpful and kept me updated on the entire process. First class employee. I have nothing but good things to say. I would definitely recommend DeLuz for Auto body repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All good , only when the check engine oil went on was only my concern..Other than that🤙👍

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

You had our truck since December 24,2024 to replace a tailgate saying it’s your policy to keep the truck. The truck has no other problems and was sitting in you lot for over a month waiting for a new tailgate. Tailgate got there the last day of January. We picked up the truck on February 6, 2025 and the truck is painted a gunmetal gray with metal flake. The tailgate is painted a flat gray with no metal flake

Likely to Recommend - 0.5/5.0 -

You know why

Repair Quality - 0.5/5.0 -

Why do you keep a perfectly good functioning truck with a minor tailgate dent from December 24,2024 to February 6, 2025 when that truck is needed for a job to provide income to our family especially during hard times??? Only to find out that the part didn’t arrive until a few days before getting the truck back and repaired. Then had to return the truck a day later because the tailgate wouldn’t open!!!

Customer Service - 0.5/5.0 -

I submitted already

Returned Clean

Likely to Recommend - 5.0/5.0 -

Highly recommend

Repair Quality - 5.0/5.0 -

Top notch!

Customer Service - 5.0/5.0 -

Absolutely fantastic experience! From the very beginning to the end, they kept me in the loop about the status of my car every step of the way. The staff was incredibly friendly and went above and beyond to help me. I couldn't be happier! Highly recommend!

Returned Clean

My Experience - 5.0/5.0 -

Just wanted to say Mahaloz!!! Truly appreciate you guys!!🤙🏽🤙🏽

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean