Denville Bear - Morristown
In operation 64 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Great quality work but I worry that because I went thru BMW that I paid more.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Job was not finished. Poor communication
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired within one week and the job was done very well!
Customer Service - 5.0/5.0 -
Outstanding! Their communication was amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job. Car looks like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
They told me to pick up , but when I got there car was t ready. They did this 3 times
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would rate this a 10, but only if they could be assured of not working with Laura. If Laura was involved, I would literally rate this as a zero (yeah, she’s that bad). So I averaged this at 5
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work was flawless. The communication was a problem, because of Laura (don’t know if she works for BMW Morristown or Denville Bear). I needed her to provide me with an ETA, and updates if there would be delays in completing the work. But Laura neglected to reply to my emails or take my calls. This was not about me being a pest; this was about Laura not setting expectations, by communicating with me perhaps once a week.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car came out beautifully for the repair work that I needed. It came back to me very clean which I appreciated. The folks were helpful and tried hard to get me what I needed. Many Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
The manager is an issue as is the terrible condition of the driveway into the place deep potholes all over. Not good for low suspension cars and does not present well.
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Manager never returned a phone call. Was rude me AND his secretary. Demeaning. She was lovely, kind and very helpful. I would not return with him as manager nit because of workmanship or the secretary.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Parts were popped out of the car, speakers not fitted, side panel not fitted, side skirt not fitted.