Depalo & Sons Auto Body Inc.

4.9 (2,715reviews)
97%
25 New York Ave,  Huntington,  NY  11743

In operation 54 years.

DePalo & Sons Inc is a family owned facility serving the Huntington community since 1972. We have centered our business around the customer experience and continually evolve as time and technology advance. We understand that the customer should be our primary goal and providing them with a high level of service and repair quality has allowed the company to continually grow each and every year. We have outstanding relationships with all the insurers and serve many of them as a valued DRP partner. We understand the importance of high customer satisfaction for our own business as well as the insurance companies. We share a common customer and our focus should always be on that customer experience in the use of our services. Trust, repair quality, and efficiency are core values that DePalo is committed to deliver to its customers, insurance providers, and the OEM Manufacturers. DePalo is committed to training and continues to become certified by many OEM manufacturers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
BMW
Ford
GM
Honda
I-Car
Infiniti
Mercedes-Benz
MINI
Nissan
Nissan GTR
Polestar
Subaru
Volkswagen
Volvo

Reviews (2,715)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The level of professionalism and friendliness of the staff is frequently highlighted, with customers appreciating the welcoming and respectful atmosphere. Regular text and phone updates throughout the repair process are widely appreciated, keeping customers informed at every stage. Many customers are repeat visitors and enthusiastic referrers, reflecting deep trust in the shop. Some customers noted delays in repairs, often attributed to parts availability or external factors, and a few mentioned communication could have been more proactive. These observations come directly from customer feedback and reflect areas where expectations were not fully met.
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"... flawlessly but went above and beyond in every way. The paint match was absolutely perfect! My car looks like it just rolled off the showroom floor. The staff ..." Read more
"The level of expertise and professionalism at DePalo+Sons Auto Body is unparalleled. They are simply the best ..." Read more
"Depalos went above and beyond. My auto body repair is excellent. Better than new. They went above and beyond. They always do. They ..." Read more
"... communicating proactively with updates. And finally, delivering a repaired car that made me literally feel like I was driving off the lot with a new and pristine ..." Read more
"... did a phenomenal job taking care of a dent for us. You cant even tell there was ever an issue. Looks like it just came out of the showroom." Read more

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Pleased!

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Very professional gave updates as they progress with my car. They will forever be my go to autobody shop

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Always an amazing experience

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always the best to deal with

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The repair work was done in a timely manner. The estimate was explained in detail. Great to work with Vito.

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The service was exceptional and my car looks great! Thank you for everything!

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Fast. Great service and fair price. Good people to do business with

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Very satisfied. Great work and service.

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This is my second time using this repair shop and my comments after the first service were relatively consistent. I would recommend Depalo for their quality of work and thoroughness but not for efficiency and transparency.

Repair Quality

The repairs were great. The car looked as good as it did before the damage necessitating the repairs.

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Response provided in next question.

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We have had DePalo and sons fix our cars over many times over the years and the work is always excellent and the service is outstanding. Thank you again for a wonderful experience and a great job.

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The service was great. Ed was very helpful through the car repair process. I would definitely recommend Depalo & Sons Auto Body for auto bodywork

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Returned Clean