Desoto Collision Center-Olive Branch

My Experience - 5.0/5.0 -

Very informative & helpful. They did a great job.

My Experience - 5.0/5.0 -

It was great good customer service car looks new

Likely to Recommend - 5.0/5.0 -

I would

Repair Quality - 5.0/5.0 -

I’m highly impressed with my car almost looks brand new. Great service to the painters and Mr Zack.

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

My Experience - 5.0/5.0 -

Very good

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They were very professional and knowledgeable about the l their craft.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The below is my experience with your company, which was also stated in a Google review: cannot say enough wonderful things about DeSoto Collision Center in Olive Branch. From the moment I walked through the door until the day I picked up my vehicle, every single employee treated me with professionalism, kindness, and genuine compassion. What impressed me most was how much they truly cared about both me and my vehicle. Auto repairs can be stressful, but the entire team took the time to explain everything clearly, answer my questions, and kept me updated throughout the process. They made me feel like a valued customer rather than just another repair order. A special thank you goes to the manager, who demonstrated exceptional leadership and customer service from start to finish. His professionalism, honesty, and dedication to ensuring everything was done correctly exceeded every expectation I had. It is rare to find someone who genuinely takes pride in their work and goes the extra mile for customers, but that is exactly what I experienced. The quality of the repairs was outstanding. The team didn’t just repair my vehicle—they restored it with a level of care and craftsmanship that gave me complete confidence in the finished product. What truly sets DeSoto Collision Center apart is their commitment to customer satisfaction. They went above and beyond in ways they did not have to, making a difficult situation much easier to navigate. Their communication, integrity, and willingness to help were second to none. If you are looking for a collision repair center that combines top-quality workmanship with outstanding customer service, I highly recommend DeSoto Collision Center. They have earned my trust, my respect, and my highest recommendation. Thank you to the entire team for your hard work, dedication, compassion and for treating me so well throughout the entire process. You are truly the gold standard for collision repair services.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service from the team. Excellent communications and progress updates. Car was finished a week earlier than expected. Enjoyed working with Zac.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Deitra was very helpful and I appreciate the updates being sent on a regular basis; I never had to wonder where we were at in the repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

My car looks great, inside and out! Great service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks wonderful

Customer Service - 5.0/5.0 -

Techs and retailers did a great job, office staff very nice, Zach did a great job

Returned Clean

My Experience - 5.0/5.0 -

Great service

My Experience - 5.0/5.0 -

I was very satisfied with the service. Excellent job on the car and excellent service keeping me up to date with everything going on with the car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I thought the service was excellent. The repairs and being updated often on the progress. Would recommend to anybody! Great job!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Zack was great with explaining the process and communicating throughout.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Zac was great. He kept me informed and explained everything to me.

Customer Service - 5.0/5.0 -

Customer service was GREAT!!

Returned Clean

My Experience - 5.0/5.0 -

Did what was expected and kept me advised of what was happening. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

DAC provided excellent customer service and communication. I always knew what was going on with my vehicle and the estimated date of completion. My specialist was awesome and I would recommend them to anyone. I’m very please with the outcome of my vehicle and professionalism portrayed! Excited customer!!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I had a great experience with DeSoto Collision Center. Their team was professional, courteous, and very knowledgeable about the repair process. My vehicle was repaired efficiently and looked like new when I picked it up. I appreciated their transparent communication and attention to detail. I would definitely recommend DeSoto Collision to anyone in need of quality auto body repair services.

Customer Service - 5.0/5.0 -

Customer service is key. DCC kept me up to date with all communications about my vehicle from start to finish.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Deitra and the whole team did an awesome job not only on the repairs, but also through their communication and swift responses. Thank you to all who were involved from the repairs, answering phones and emails. 100% recommend

My Experience - 5.0/5.0 -

Also messaged me and let know what was happening! I’m very pleased and recommend them to anyone needing repairs to your vehicle!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0