Diehl Collision of Hermitage
In operation 4 years.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Subaru, Nissan, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, and Fiat.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They where so nice, and my car looks just like new....thank you to the staff and technicians...
Likely to Recommend - 5.0/5.0 -
Great People to work with
Repair Quality - 5.0/5.0 -
They were great. I was always keep informed through out the time my car was there. They did a wonderful job on the repairs it looks 👍
Customer Service - 5.0/5.0 -
Their great always very nice
My Experience - 5.0/5.0 -
They did a great job and it was done in a timely manner they were very professional and polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good work and done quickly very professional and respectful I would definitely have them repair my car again
Customer Service - 5.0/5.0 -
Very polite and professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were thrilled with the service, updates and kindness. A special thanks to Tessa and Samantha.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I very much liked the way I was treated with respect from the ladies in the collision service area. Especially Tessa and Samantha! They kept us updated. And, the work looks great
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I appreciate the staff working with insurance to fix the repair correctly and not settling for an aftermarket product of lower quality.
Customer Service - 4.0/5.0 -
I had to reach out for updates a few times after not hearing anything for multiple days. It was challenging to find the right number to call. I was put on hold for multiple minutes when trying to find the right place to call. I ended up hanging up and trying again. Once I got to the right place, I was given updates and information which was appreciated
Returned Clean
Likely to Recommend - 0.5/5.0 -
As it is now, with the paint not matching, I would not recommend your body shop to anyone. I did not recognize the issue when I picked my car up, as it was parked in the shade. It was almost closing time on July 3rd, by the time I got home, shop was closed for holiday weekend.
Repair Quality - 0.5/5.0 -
The paint doesn’t match!
Customer Service - 2.5/5.0 -
Was told the rental would be handled by your staff, yet I was called weekly by Enterprise (30 days) to renew the rental agreement.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Only fixed one tire sensor- all four were damaged in the accident.
Likely to Recommend - 5.0/5.0 -
Overall very happy with Diehl collision.
Repair Quality - 4.0/5.0 -
Car looks fantastic- very happy with it, But they need to fix all four tire sensors They only fixed one.
Customer Service - 5.0/5.0 -
Tessa was excellent! Friendly and Very helpful though the entire process.
Likely to Recommend - 0.5/5.0 -
Would never use again without some apology from Diehl for loss of use of my car for so long. Unexcuseable! Someone totally dropped the ball.
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Poor and misleading communication.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Steven was great. Tessa was not
Repair Quality - 0.5/5.0 -
Not happy at all with the body shop. Felt I was over charged and the headliner is not connected. Will have to bring my car back in for repair. Tessa also wanted a Deposit to start???? No communication with Steven either. However Steven was great on his end.
Customer Service - 0.5/5.0 -
Not happy with the body shop. Tessa required a Deposit of $750??? not knowing was all entailed. Had to pull the headliner down. Headliner is not even connected once received. Have to now bring car back in. Steven was great once he got the car in to fixed the stabilizer bar which was under warranty. However I was charged $380. For the diagnostics ??? Why??? They had my car for over a week Now I have to bring it back in to fix the headliner……. Aghhhh
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff and great job with repairs. Tessa and Sam were wonderful to work with! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great team.