Diehl Collision of Hermitage
In operation 4 years.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Subaru, Nissan, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, and Fiat.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I'd feel terrible if I could have let someone I know to avoid using this facility and didn't speak up.
Repair Quality - 1.5/5.0 -
My windshield was broken while under their care.
Customer Service - 2.5/5.0 -
I was made to believe that my patronage was not needed or wanted with my initial bringing the vehicle to their facility. "You can't leave it here, you don't have an appointment." (on a Monday morning, with this and most garage or vehicle repair facilities being closed on the weekend...) The repair was said, also initially, to not get again until the end of March or into April. (maybe that was a ploy to take the vehicle somewhere else - see above) During the repair process, being kept informed and having pertinent questions answered as needed was pleasantly provided by the front desk. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I had to wait 2 months to get my car in and then they said it would be a week to do... it took around 3.i had to pay the taxes at car rental for that whole time...80 + dollars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim was terrific in shepherding me through the whole repair process, kind & professional throughout!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication, excellent timeline.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Deihl Collison Center was great. Jeff is Awesome.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
Too much downtime and misi formation.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Not updated. As well as should have been. Another of unnecessary downtime. A Tualatin work was fine.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were so polite, worked hard to get our truck in early, the repairs were perfect, and they called with updates every Tuesday and Thursday which was great. You never had to worry about when you’d hear from them.
Likely to Recommend - 5.0/5.0 -
I'm telling everyone
Repair Quality - 5.0/5.0 -
Jeff G. was the best i ever had to deal with.
Customer Service - 5.0/5.0 -
The highest class of service I ever saw.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
My vehicle was in the shop so long that nation wide did not cover all of my rental charges. Please give me reason why you did not cover all my rental charges
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0 -
I am not satisfied with Nationwide with having to pay the $50 fee for Enterprise and with having to bring my car back in to get more work done on it it is a a lot of frustration on my end deal did a good job on my car but may have overlooked something on accident
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0 -
For as long as I was without my vehicle everything looks rushed. Attention to detail was lacking. And an excessive amount of miles was put on my vehicle. (Almost 800 miles). Staff was good to deal with, friendly, and tried their best to keep me informed throughout the process.
My Experience - 5.0/5.0 -
It just took way too long - 3 months. But that's not Diehl's fault. Biden did that!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
It took a long time to repair. I believe this was due to the supply chain and not the fault of Diehl.