Diehl Collision of Hermitage
In operation 4 years.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Subaru, Nissan, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, and Fiat.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kudos to the Collision Repair crew at Diehl!! They did an excellent repair to damage caused by fallen tree branches.
Customer Service - 5.0/5.0 -
"Scale of 1 to 10" doesn't begin to touch the quality of the Diehl Collision center's irreplaceable customer service lady, Samantha. Very sweet, beyond capable, and extremely knowledgeable describes Samantha. She worked "magic" scheduling the repair work to fit into the limited time-frame I had available, and wrapped the service up with a late Friday afternoon electronic payment from my insurance company!! I will highly recommend Diehl Collision center based solely on my interactions with Samantha!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only took them 20 minutes which was appreciated. Consider half hour increments for the cost of service rather than having to pay for the full hour.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tessa and Sam were extremely helpful to us. Updated us periodically and were willing to answer any questions we had. And they were always pleasant. Also, we were very satisfied with the quality of work done on our vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Samantha and Tess were awesome to deal with. Updates sent and very willing to answer any questions we had.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
The work done appears fine, the delays were avoidable. The vehicle sitting from Monday morning (drop-off) until Friday is unexcusable. Especially considering I received an update Thursday that the car was in the shop. It sat where I parked it on Monday until sometime Friday.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looked like a new vehicle when I picked it up. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Smooth process and staff is excellent. Professional and informative throughout the whole process. Definitely helpful in stressful situations like this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Work! Looks fantastic! Appreciate you all so much!
My Experience - 5.0/5.0 -
Excellent customer service and care.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent experience all around. My son had to bring his car in due to damage and he is five hours from home. I spoke with Samantha multiple times and she handled everything made sure that he had what he needed and I had what I needed. Drop off and pick up we’re so simple and we got updates about the car all along the way.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was perfect and it looked good, sam was awesome and very informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Good job but expensive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Diehl did an awesome job putting my jeep compass back together after a driver hit into my backend. The only problem I have with Diehl is that it took forever to get an appointment and then after a month or so, grove city shipped my jeep to Hermitage which then took another couple weeks. Disappointed Diehl doesn’t have the staff to take care of maintenance sooner.
Customer Service - 5.0/5.0 -
No problem with the staff
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making sure the process was explained. I was informed with progress updates and everyone was great to work with. Silly to say: the air freshener and vacuuming my car out was the cherry on top!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went very smoothly. They are easy to work with and completed the repairs in a timely manner.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They got my car fixed 7 days sooner then the estimated date, they cleaned my car throughly , and just over all it was the absolute best place with the kindest people to deal with I’ve ever been to, I’d recommend literally everyone to go there, the best dealership, the best collision center, and the best overall satisfaction I’ve ever had with any company at all in my entire life