Diehl Collision of Hermitage
In operation 4 years.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Subaru, Nissan, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, and Fiat.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly. Fast service. Work was very good!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sam was very cordial and professional in dealing with my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did an excellent job on my car. I was completely satisfied.
Customer Service - 5.0/5.0 -
The service I received was excellent.
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The staff was very friendly and helpful. I didn't get updates on what was going on with my vehicle when they had it, even though they said that they would give me updates. I actually had to call them a week later to see what was going on with my vehicle. They didn't give me an actual date of when my vehicle would be completed, but the estimated time they gave me was correct. They did a good job on my vehicle. It looked very nice when I got my vehicle back. The rental car service that they used enterprise car rental of sharon pennsylvania, we're very unprofessional with bad customer service. They were very misleading on the charges that I had to pay. Overall Diehl in Hermitage Pennsylvania did a very good job very professional and very good customer service.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Repairs not finished, no notifications on progress yet
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Although we are completely satisfied with the body shop, We are not satisfied with the quality of the work of the service department.
Repair Quality - 4.0/5.0 -
Although the bodywork was done very well, the front suspension and steering work was not done well. After the vehicle was given back to me, I noticed a clunking noise from the left front suspension. I had to wait a week before an appointment was made available. I was told the vehicle was not safe to drive! It took another week for the repairs to be made.
Customer Service - 4.5/5.0 -
The employees of the body shop were very helpful and courteous, especially DiAnna. She kept us informed on a regular basis of the status of the repairs. I had to contact the service department for status. I did not get the impression from them that my vehicle or I were important to them.
Likely to Recommend - 5.0/5.0 -
I highly recommend Diehl Collision!
Repair Quality - 5.0/5.0 -
What a great experience. I hope never to have an accident again but if I do I would definitely want to bring my car to Diehl Collistion!
Customer Service - 5.0/5.0 -
Samantha was amazing! She did a better job of communicating with me then my insurance company!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Samantha was wonderful. Great communication.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was pleasant and professional. Overall the experience with Diehl was excellent and the car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Bad experience with manager
Customer Service - 1.5/5.0 -
Bad experience with manager.