Doan Ford Inc.
A FAMILY OWNED DEALERSHIP AND REPAIR SHOP THAT HAS BEEN IN BUSINESS FOR OVER 50 YEARS. WE WELCOME OUR CUSTOMERS WITH A FRIENDLY WARMING ATTITUDE. WE WANT TO TAKE THE WORRY OFF OF YOUR SHOULDERS AND LET US DO THE WORRYING FOR YOU. OUR GOAL IS TO PROVIDE HIGH QUALITY REPAIRS TO ALL OF OUR CUSTOMERS. HERE AT DOAN FORD COLLISION CENTER WE HAVE A TEAM OF PROFESSIONALS COMMITTED TO DELIVERING SUPERIOR QUALITY AND SERVICE TO ALL OF OUR CUSTOMERS. CUSTOMERS NEEDS AND SAFETY ARE OUR TOP PRIORITY. OUR GOAL IS TO DELIVER VEHICLES BACK TO OUR CUSTOMERS LOOKING LIKE NEW.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job in all areas and surpassed expectations with delivery also. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt precise great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the team was wonderful and they were an amazing help to me during my repairs. friendly conversation was plus for sure :)
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaitlyn Roth was fabulous to work with. A minor rearending turned into quite the ordeal that required my car to go elsewhere for some work as well. She very professional, kind, and accommodating. Huge thanks to her!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Doan did a wonderful job, & Kaitlyn was great to work with.
Customer Service - 5.0/5.0 -
Kaitlyn was wonderful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kaitlyn was great. Excellent service and friendly attitude.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good as new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the repairs and great communication. My initial estimate was way lower than the actual cost but I am extremely pleased with the finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have not been able to test the repair which was the cruise control. I will test that tomorrow, but I will say the quality of the bodywork and paint work on the front bumper and cleaning up the car were fantastic. Can barely tell that anything was freshly painted or replaced. This is the second time that I have used Doan Ford body shop first time for this vehicle and both times have been fantastic.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall good. The paint on the bumper as as close to the rest of the car as you can probably get. Very very close. So far the quality/craftsmanship of the paint, fitment and functionality of the repair seem to be good. Only 1 minor issue with a light, which I am having addressed this week.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I certainly would recommend Doan Ford without question. Completely satisfied with the repair work.
Repair Quality - 5.0/5.0 -
Excellent job!
Customer Service - 5.0/5.0 -
Very polite and informative
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Repairs seem to be ok, but the windshield wipers were put back wrong.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The quality of the work is good overall. I have noticed the repaired side panel is slightly raised on the front side near the headlight as it sits higher than the hood. There was a chip in the paint on a nearby panel, but Kaitlin touched it up for me and provided me with paint if I had other touchups to make. She offered to have it completely repaired, but I felt the touch up was sufficient as I couldn’t bear waiting any longer as it had been 3 1/2 months. As I’m typing this I also see that maybe it is missing two bolts on the underside of the bumper. I was frustrated in the length of time it took to complete the repairs. My truck was towed to Doan Ford on December 16th and I did not get it back until March 28th. I used up all of my rental coverage, but was appreciative of the loaner vehicle. The loaner could have been cleaner. There was dried tobacco spit on the center console and an empty beer can under the passenger seat that rolled out while driving. I felt that communication was really lacking during the first 2 months of that time. I left around 5 voicemails in that time that went unreturned. Communication improved after I reached out to State Farm. I was also surprised by the number of delays due to wrong parts or back ordered parts even after my truck had already been there for a couple months.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Looks as good as new!
Customer Service - 5.0/5.0 -
Kaitlynn and Preston are both wonderful! Very helpful, kind, responsive and provided updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My left rear turn signal is blinking fast like the bulb is bad
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice they did great work thank you!!!
My Experience - 5.0/5.0 -
Very friendly