Don Franklin Collision Center
In operation 59 years, 29 years at this location.
We are Don Franklin Collision Center, serving Southeast Kentucky and Northeastern Tennessee. We are owned by one of the largest auto dealers in Kentucky. Don Franklin Collision Center is located in Corbin, Kentucky near I-75. We accept and serve all insurance companies and fleet management companies. Do not hesitate to contact us if you have a need for our collision serves.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will definitely use them again if there’s a similar issue. I wouldn’t hesitate to recommend them to anyone.
Repair Quality - 5.0/5.0 -
Tony and Cheryl did a great job of keeping me informed of the progress of the vehicle . Very professional office staff all the way to the spectacular body work they did on the Buick Enclave
Customer Service - 5.0/5.0 -
Tony and his crew were magnificent
Returned Clean
My Experience - 5.0/5.0 -
Highly satisfied with everything, looks better than new. Everyone was great keep up the good work. Thanks 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better than new every one was great thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Im very pleased with the quality of workmanship, the communication between Don Franklin and myself, and overall process of the repair timeline
My Experience - 0.0/5.0 -
The door window falls down 3-4 inches when it rolls up.
Likely to Recommend - 3.5/5.0 -
Just need the window fixed to where it stays up.
Repair Quality - 2.5/5.0 -
The window in the door won't stay up. It keeps dropping down about 3-4 inches.
Customer Service - 5.0/5.0 -
Extremely nice staff!
Returned Clean
My Experience - 0.0/5.0 -
I was not called to stay updated the 31 days it took to paint remove and out on 2 parts on my car my driver's rear door chrome trim is completely scratched and my passenger fog light bezel cover fell off because don franklin didnt secure it properly call me at 606-312-6481.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Really nice work besides scratching up and leaving glue all over my car. I was never called durimg the 31 day process I always called to check and they replaced my fog lights which didnt need replaced and my headlights which was working perfectly fine before....just my thoughts I definitely will find a better body shop in the future
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my car was done very well. However, it did take me pointing out some imperfections on the initial pickup date before corrections were made. The second pickup date is when all work was completed to satisfy.
Customer Service - 5.0/5.0 -
Tony was quick to acknowledge the imperfections and worked quickly to resolve the issues.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0 -
My turning signal worked when I dropped the car off to be fixed and when I picked it up it wasn’t working called and left a message and no one called back to offer to fix it.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks very good
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
WONDERFUL!!!!!
Customer Service - 5.0/5.0 -
VERY SATISFYING
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work and in a timely fashion
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Had multiple scheduling issues, a paint issue, and I had to take it back after I picked up my vehicle because my sensors/front camera were left unplugged, but other than that the repair itself seems to be doing fine. Thanks to Tony the issues were fixed, but were definitely aggravating to have to deal with.
Likely to Recommend - 2.5/5.0 -
5 because while the repair seems fine the experience was lackluster
Repair Quality - 5.0/5.0 -
The quality of the repair seems to be a 10, but the experience to get it all taken care of was most definitely not a 10. Scheduling issues, a paint issue & sensors/front camera not being plugged in worsened my experience & dropped the expectations I had prior.
Customer Service - 5.0/5.0 -
Tony & the blonde office lady (sorry, I forget her name) were both nice. Those were the main two I dealt with.
Returned Clean
Likely to Recommend - 4.0/5.0 -
Nice work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good people good job