Don Franklin Collision Center

4.5 (366reviews)
90%
425 S Laurel Rd,  London,  KY  40744

In operation 59 years, 29 years at this location.

We are Don Franklin Collision Center, serving Southeast Kentucky and Northeastern Tennessee. We are owned by one of the largest auto dealers in Kentucky. Don Franklin Collision Center is located in Corbin, Kentucky near I-75. We accept and serve all insurance companies and fleet management companies. Do not hesitate to contact us if you have a need for our collision serves.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (366)

My Experience

Yes happy that they got it fix but they was glass everywhere in floor and cup holders inside was little dirty but other than that car look good on driver side

Likely to Recommend

They was pretty good people and service ok just wish would of clean inside little better but if I need I’ll take it back to them

Repair Quality

Car still had lot of glass in inside cup holders and under seats other than that good

Customer Service

Good people just took lot time to fix but good people to talk to

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Complete professionals. Kept me informed.

Likely to Recommend

Repair Quality

Everyone was professional and answered any and all questions I may have had. I appreciate the service.

Customer Service

They were great

Returned Clean

My Experience

My Experience

Awesome job.

Likely to Recommend

Repair Quality

Awesome job.

Customer Service

Again awesome

Likely to Recommend

I would tell them that the office staff is wonderful, but I wasn’t pleased with the paint.

Repair Quality

The paint is rough around the fender molding. There is a place that looks like it may have something in the paint. Everything looked okay, until I got the vehicle home with the sunlight shining directly on it. The paint doesn’t match as well as I hoped it would. The vehicle color is a pearly white. The paint used is a bright white

Customer Service

The office staff is wonderful! I give them a 10. Whoever painted the vehicle had to know it wasn’t a good match.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ii thought it took to long, since it was minor damage, the staff have been great and it looks amazing now .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The wait time between getting on the waiting list and my car actually getting in the shop was 3 months.

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Top of the line quality work. The people in the office were very professional, accommodating, and easy to work with.

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Already have!!

Repair Quality

100% satisfied. Would return/would recommend

Customer Service

Wonderfully kind people, ready to get you taken care of and on your way happy!

Returned Clean

Likely to Recommend

Repair Quality

I really appreciated that they cleaned the entire exterior of the car, not just the area they repaired.

Customer Service

Friendly

Returned Clean

Likely to Recommend

Repair Quality

Don Franklin collision center has done a great job in fixing our NX 300. Thanks for the job well done.

Customer Service

Returned Clean

Likely to Recommend

I will recommend my friends and family every time they need a vehicle repair

Repair Quality

The repair looks amazing. Paint matches hardly any gaps to see. It was surprisingly fast even getting parts

Customer Service

My hey worked quickly and everything was smooth thanks to there knowledge and experience.

Returned Clean