Don Franklin Collision Center

4.5 (365reviews)
90%
425 S Laurel Rd,  London,  KY  40744

In operation 59 years, 29 years at this location.

We are Don Franklin Collision Center, serving Southeast Kentucky and Northeastern Tennessee. We are owned by one of the largest auto dealers in Kentucky. Don Franklin Collision Center is located in Corbin, Kentucky near I-75. We accept and serve all insurance companies and fleet management companies. Do not hesitate to contact us if you have a need for our collision serves.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (365)

My Experience

Excellent work but what impressed me was that they cleaned my car up inside and out! Nice touch!

My Experience

The don franklin center did an excellent job restoring my car.

Likely to Recommend

Repair Quality

They need to put little more focus on the disassembly of door panels. They seem to be struggling in that area.

Customer Service

They were all very nice to me.

Returned Clean

My Experience

Exceeded our expectations would be putting it mildly. We were kept up to date on repairs from start to finish and tike frame we were quoted was met even with couple more repairs that was discovered during repairs

Likely to Recommend

We talked to several shops in the area but we decided on DF because this was only shop that could get repairs done in less than 2 months, so glad we did. Repair process was done in 2 weeks as promised from the beginning

Repair Quality

We was kept up to date on how repair process was going. Estimated time frame of repair completion was right to the day as quoted . Cliff and team done awesome job exceeding pur expectations from repairs to customer service tysm

Customer Service

Awesome job

Returned Clean

Likely to Recommend

Repair Quality

Fantastic job

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Seems to be ok.

Customer Service

Returned Clean

My Experience

Lisa at Don Franklin was very helpful and made this repair flow smoothly!!

My Experience

Cliff and his team did an amazing job on my vehicle and in a timely manner. I would highly recommend them to anyone!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very impressed with the quality of work on our Mazda. It’s hard to believe that it had the damage that it had because there is no trace left. These folks went above and beyond on our vehicle and were very nice and helpful. Lisa is one of the nicest human beings on the planet, and Chris made sure we were 100% satisfied when we went to pick up our vehicle. I would definitely recommend this place to anyone!

My Experience

Likely to Recommend

Repair Quality

They did excellent work. Everything was perfect. You can’t tell it’s been wrecked.

Customer Service

Very good to work with. Kept me informed of progress. Was ready a little earlier than expected. Very friendly and courteous and accommodating.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were wonderful, fast , outstanding job. I felt spoiled. They really look out for you and communicate every step of the way. Thank you for everything!!!!!

Likely to Recommend

Repair Quality

Don franklin did a great job with repair snd communication! Highly recommend!

Customer Service

Returned Clean

My Experience

Extremely friendly service from the receptionist, to Cliff and everyone else that I came into contact with! The repairs made exceeded expectations. You can’t tell that the car was in an accident! Plus, they were very quick to finish the job. Thank you all for making my experience less stressful!

My Experience

Very friendly and knowledgeable staff.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They was exceptional with my car! They always kept in touch with everything. I’m so thankful I choose them to fix my car.

Likely to Recommend

Repair Quality

They did a great job. Only suggestion is a little more communication. We had to call in a few times to figure out what was going on.

Customer Service

Could not ask for more

Returned Clean